Lisa Webb

Consumer expert. Lawyer for @whichuk. Big fan of dogs.
You might see me occasionally offering up consumer advice on your telly box.

Views my own.

[Melissa Benn @Melissa_Benn]

We need good local bookshops! https://t.co/BGetMj5qgm

[LBC News @LBCNews]

News as it happens with @SteveHReports:

✝️ Pope Francis funeral confirmed for Saturday, @AlinaTrabattoni in Rome

🥣 750 breakfast clubs open in England @shivanisharmaaa

🔌 Warning over scam 'eco plugs' @LisaWebbWhich

Listen LIVE: https://t.co/mZdq4unqhr

[BBC Morning Live @BBCMorningLive]

As discussed on the show earlier, here’s how to do a reverse image search with @LisaWebbWhich.

[Faye Lipson - no longer active here @faye_lipson]

Really delighted to see our story about this horrendous scam lead on @BBCMorningLive with @staplenick and @LisaWebbWhich - and see the bogus profile finally go down after almost a year of urging Meta.

To the people behind this: we're still watching you.
https://t.co/z2xZoKTEub

[BBC Morning Live @BBCMorningLive]

🔋 Consumer expert @LisaWebbWhich shares how to cut your clothes drying energy bills.

She shows us great cost-effective alternatives for tumble dryers, including electric rails and dehumidifiers.

To watch in full, click here https://t.co/jIV1EtufWG

[BBC Morning Live @BBCMorningLive]

We've had a big response since launching our Living With Cancer series on Monday.

Consumer expert @LisaWebbWhich investigates what help is out there to ease financial strain as 4 in 5 people diagnosed are £1000 worse off, monthly. Watch in full here:
https://t.co/vNFVnvHKad

[BBC Morning Live @BBCMorningLive]

Have you been washing your clothes too much? Save money, time & effort with these hacks from Which? consumer expert Lisa Webb.

To watch this item in full, go to @BBCiPlayer and search for Morning Live from 16/07/24.

[BBC Morning Live @BBCMorningLive]

New research shows people in the UK are washing clothes too often and incorrectly. On Tuesday, Which? consumer expert @LisaWebbWhich will give us some tips to keep our clothes fresh for less.

Do you have any questions about washing? Let us know!

[Lisa Webb @LisaWebbWhich]

The Click Trap: The Dark Side of Digital Advertising is a fantastic documentary featuring @WhichUK research on the deeply troubling rise in fraudulent ads used by criminals to manipulate social media users.
It's a compelling watch. Coming to the UK soon!

[Peter Porta @PeterPorta]

THE CLICK TRAP 🇬🇧 UK PREMIERE ANNOUNCED

@Raindance Film Festival
Nominated for Best Documentary Feature
June 27 at 6 PM 📍 Prince Charles Cinema (LONDON)

Trailer and tickets are on sale now: https://t.co/XVkDE26KPG

[Gary Rycroft @GaryRycroft]

Rip Off Britain Series 16 drops ⁦@BBCOne⁩ Monday 20th May 09.30. Gloria, Julia ⁦@TheAngelaRippon⁩ aided & abetted by inter alia ⁦@martyncjames1⁩ ⁦@LisaWebbWhich⁩ ⁦@SimonCalder⁩ ⁦@Sarah_Pennells⁩ ⁦@DavidMcClelland⁩ Arun ⁦@tenetlaw⁩

[David McClelland @DavidMcClelland]

Finally, well worth listening to the most recent @WhichUK Get Answers podcast where I join @HarryKind, @LisaWebbWhich and Adam Snook to talk in depth about mobile coverage, the 3G switch off and finding the best mobile deals: https://t.co/2U1m35mJaD

[Lisa Webb @LisaWebbWhich]

Is your smart meter playing dumb? If so, you should be able to get it sorted relatively simply. Watch today's @BBCMorningLive back on catch up or check out the @WhichUK website for even more free info.
#happydays

[BBC Morning Live @BBCMorningLive]

⚡️ Almost 4 million smart meters in the UK are faulty, sending inaccurate bills.

Consumer expert @LisaWebbWhich explains how wildly inflated estimates or under calculated payments both snowball customers into debt, and what you can do if you think your smart meter is playing up.

[Lisa Webb @LisaWebbWhich]

It's bonkers that we continue to allow private parking companies to act without proper regulation or oversight.
If you've received an unfair ticket, challenge it. If you feel bullied by a private parking company, contact it's trade association.
@WhichUK @simonvigar5 @5_News

[Channel 5 News @5_News]

More than 35,000 parking tickets are being issued by private companies every day in the UK, RAC figures show.

@simonvigar5 reports from Brighton - a city that issues more fines than almost anywhere else in the country.

[Lisa Webb @LisaWebbWhich]

@suehaywardmedia @WhichUK Honestly I'm a bit sad I wasn't asked to help with this one...

[Lisa Webb @LisaWebbWhich]

This is huge news from @WhichUK. Hard hitting journalism at its finest.

I just don't know how to feel about this result though. Has Colin been lying to me all along? Who can I even trust anymore?!

https://t.co/WTCGQEXlWT

[Lisa Webb @LisaWebbWhich]

@ce_maughan I'm actually two weeks into a claim for ANOTHER GWR train where I was forced to stand for 90 mins despite reserving a seat. Always worth a try. Interestingly, they wanted a lot of my personal data in order to consider my claim 🤔

[Lisa Webb @LisaWebbWhich]

I'm on a GWR train. Ticket cost £125. It's so busy that we're standing in vestibules and aisles. I'm perched in a bike rack. I asked @GWRHelp if I could sit in one of the many free seats in 1st. Told no. If I wanted a seat I could wait for the next train. Which is cancelled.

[Lisa Webb @LisaWebbWhich]

@Harry_Rose @GWRHelp It's such a silly state of affairs. And, I forgot to mention, the loo on my carriage is out of service!

[Lisa Webb @LisaWebbWhich]

My consumer + travel rights chums might enjoy a laugh at this one. Even those of us who are meant to know HOW to enforce our rights find ourselves shafted by the "computer says no" approach to customer service sometimes 🤣
@WhichUK @martyncjames1 @Mattallwright @SimonCalder

[Lisa Webb @LisaWebbWhich]

I'm on a GWR train. Ticket cost £125. It's so busy that we're standing in vestibules and aisles. I'm perched in a bike rack. I asked @GWRHelp if I could sit in one of the many free seats in 1st. Told no. If I wanted a seat I could wait for the next train. Which is cancelled.

[Lisa Webb @LisaWebbWhich]

Watch back today's @BBCBreakfast on iPlayer to catch me discussing subscription price hikes with @NinaWarhurst and @jonkay01

I obvs wasn't able to bring the same level of joy as Cola the rescue dog who featured after me, but hopefully there are some useful bits of info in there