Lisa Wilberding

Customer-focused marketing, mom, dog lover, unwarranted music snob

[Grafana @grafana]

The community vote for the #GoldenGrotAwards is now open! 60+ dashboards, 10 finalists, 5 in each category & 2 grand prize winners heading to Stockholm. All that's left is for you to help choose the winners. Voting is open until this Friday, May 5! https://t.co/FcIriUCtlG

[Sandy Lii Wozniak @sandyliiwozniak]

#Open21 Delivering a great customer experience is such a complex process now. It needs to be a top-down directive. <-- Talking about prioritizing & aligning purpose over org structure. @RossGraber @ekwking Join us: https://t.co/GGEVgUUMEr
Access code: RevOpen21

[Lisa Wilberding @lisawilberding]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary

[Lisa Wilberding @lisawilberding]

HR company and job description writers: As a current job seeker, popcorn Fridays and foosball do not appeal to me (and most other adults I know). Now, my 6-year-old would probably think it's cool...

[Lisa Wilberding @lisawilberding]

Amen. "Chatbots are popping up in a lot of wrong places." @AndreaFryrear #CMWorld https://t.co/Ci5r48bpR5

[Lisa Wilberding @lisawilberding]

Win 2 free tickets (and travel!) to CONEX 2018 https://t.co/fJMOKqRnCv via @Convince

[Lisa Wilberding @lisawilberding]

https://t.co/4X1qR3hpTB
#CX #CustomerExperience

[Vulture Private @VulturePripr]

No, I don't want to join your email list.
No, I don't want your notifications in my browser.
No, I don't want to see an ad.

This is today's media & content "customer experience," and it sucks. The brand-first obsession of sites destroys any customer intent in the content. #CX

[Lisa Wilberding @lisawilberding]

@lincolnmurphy Very true, and a huge task.

[Lisa Wilberding @lisawilberding]

Interesting to hear why our CMO at Nuxeo moved from start-up to enterprise and back again. Having worked in both areas, I get it. https://t.co/5dlRah50w9

[Lisa Wilberding @lisawilberding]

How SEO tactics have changed drastically even in the last couple of years... https://t.co/RV3PRkSOVt

[Jeffrey Pruitt @jeffreypruitt]

When planning your #SEO strategy, consider all elements of the customer journey and experience --brand, content, design, etc. -- and integrating them into the search strategy. https://t.co/InjFjr1jaF

[Ken Burbary @kenburbary]

This is asburd given the availabiity of data and analytics these days --> 68.4% of marketers don’t use analytics data to help in making everyday business decisions. #deloitte #cmo

[Lisa Wilberding @lisawilberding]

“Sit down with (your sales team) and say, ‘OK, what are you consistently seeing and getting questions about?’ https://t.co/BR0xMtxMMF

[Content Marketing Institute @CMIContent]

Want results? Here are the things to know about customer-centric #content frameworks. https://t.co/qz4PY6Twpm

[Lisa Wilberding @lisawilberding]

Spoon - The Fillmore Detroit Tue, Aug 1, 2017 https://t.co/d6sftxKtvP #Ticketmaster

[Lisa Wilberding @lisawilberding]

"I have never seen him use slides and yesterday I realized why. When people in the audience ask him a question, he i…https://t.co/DtZgFmbzHK

[Chuck Schumer @SenSchumer]

GREAT meeting today with the best staff in the history of the world!!!

[Lisa Wilberding @lisawilberding]

So inspiring! LeVar Burton
keynote.#ConfabCentral

[Lisa Wilberding @lisawilberding]

Yay @annhandley! #sotrue #ConfabCentral #cx

[Confab 2023 @ConfabEvents]

Keynote speaker Ann Handley getting ready to rock the stage and kick off #ConfabCentral Day 1!