Lise Laforge

[Lise Laforge @LiseLaforge]

@ScotiabankHelps I haven't shared my experience lol That response isn't the correct one.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps why isn't the news reporting this? This is awful what you're putting your customers through.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps As you are aware many customers are still having issues. PLEASE PROVIDE AN UPDATE

[Lise Laforge @LiseLaforge]

@ScotiabankHelps can you just provide an update???

[Lise Laforge @LiseLaforge]

@KeishaCardinal_ @scotiabank Same!

[Lise Laforge @LiseLaforge]

@rcarrick @scotiabank Can't see credit card, made payment and poof it has disappeared

[Lise Laforge @LiseLaforge]

@ScotiabankHelps @scotiabank why are you continuing to provide those old dates? You sent me a dm yesterday November 17th saying the issue is ongoing. Customer service has been advised to let customers know it will be another week. Do better.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps WHAT IS THE ETA

[Lise Laforge @LiseLaforge]

@ScotiabankHelps please update your customers on when the issues will be resolved.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps I would like an update on when the services will be restored.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps But yet you're telling me you can solve my issues if I DM

[Lise Laforge @LiseLaforge]

@ScotiabankHelps You will update the correct cc balance, find my missing pmts on DM? I won't be providing my banking info on X DM. Called cs this morning, they said it would be another week. They won't pull up customer accounts, they only provide the maintenance issue excuse.

[Lise Laforge @LiseLaforge]

@fukurundu @ScotiabankHelps I got through this morning. They said it would be another week before the issues are resolved

[Lise Laforge @LiseLaforge]

@CP24 @globalnews @CityNewsTO @CTVToronto can you help Scotiabank customers get a response on the ETA of when we will have access to our banking services?

[Lise Laforge @LiseLaforge]

@ScotiabankHelps I called 1888-267-1609 today / Monday Nov 18th at 7:50am and the customer service rep who answered said the last communication they received was that your maintenance would be done by the end of this week. Please confirm!!

[Lise Laforge @LiseLaforge]

@ScotiabankHelps you continue to send me DM's asking me random questions. I won't be providing specific banking issues on X dm. PLEASE UPDATE CUSTOMERS ON WHEN THE ISSUES WILL BE RESOLVED. PERIOD. FULL STOP.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps when will you answer the question as to when the issues will be resolved? Sending DM's is pointless. Please update your customers with a timeframe on when this madness will be over.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps @DontGetRugged @ScotiabankHelps when will you answer the question as to when the issues will be resolved? Sending DM's is pointless. Please update your customers with a timeframe.

[Lise Laforge @LiseLaforge]

@ScotiabankHelps @nobelabraham Hi @ScotiabankHelps I spoke to customer service at 6am this morning. They said they were notified that it would be another 24 hours. Is that correct? I've also sent you over 6 dm's today in the last 8 hours and have not received a response

[Lise Laforge @LiseLaforge]

@ScotiabankHelps @1stasianknight @ScotiabankHelps I called customer service this morning morning the ongoing issues and they said they've been advised to tell customers it will be another 24 hours before the issues are resolved. Please confirm