Lisha Perez

Brand Manager @Unilever. Alma Maters: @WilliamsCollege, @FulbrightSpain and @Wharton. New York's Native Daughter.

[Lisha Perez @lishaperez]

@WestJet Spent 30 minutes waiting for a customer service rep to change my flight who then put me on hold for another 30 minutes to tell me no dice. When I asked to speak to a supervisor he told me to call another number and wait on hold! What a way to add insult to injury!

[Lisha Perez @lishaperez]

@TD_Canada I called TD Canada Trust today and told them about misinformation I had received from a branch representative. Rather than help me solve the issue, the phone representative told me the bank doesn’t need my business!

[Lisha Perez @lishaperez]

WHAT?! Here's an emoji for "flipping table" if you're as outraged as I am:
(╯°□°）╯︵ ┻━┻ @MTA, http://t.co/tAVbEowPaa