My workspace has been disabled, but I am still being charged for it. I have tried to resolve this issue, but I cannot log in to the disabled workspace to submit an appeal or manage the subscription. I have also contacted support, but the issue has not been properly addressed.
I feel completely helpless and extremely distressed by this situation. Please stop all further charges immediately, cancel the subscription associated with the disabled workspace, and refund any charges made after the workspace was disabled.
Please treat this matter as urgent and provide me with a clear resolution as soon as possible.
@thsottiaux If this is how OpenAI makes money, then it is not a great company—it is a company of thieves that profits by taking other people’s money. This is deeply unethical.
@thsottiaux My service has already been terminated, yet I am still being charged. This is unreasonable and unacceptable. Please investigate this issue and issue a full refund for all charges made after the service was stopped.
@thsottiaux The most absurd part is that I can’t even stop it or do anything about it—I can only sit there and watch it keep charging me. What could possibly feel more hopeless than that?
@OpenAI The most absurd part is that I can’t even stop it or do anything about it—I can only sit there and watch it keep charging me. What could possibly feel more hopeless than that?
@OpenAI My service has already been terminated, yet I am still being charged. This is unreasonable and unacceptable. Please investigate this issue and issue a full refund for all charges made after the service was stopped.
@thsottiaux@Tibo My Team workspace was banned with no appeal/refund. I still paid $200/mo for Pro 20x. Now 1 day uses 20% of my weekly limit, so it no longer supports my workflow. If limits changed, be transparent and offer refunds, or I’ll move to Claude Code/DS/GLM.
@thsottiaux TIBO, banning our team without a clear reason, evidence, warning, or a real appeal process is not “moderation” — it’s arbitrary power. If we violated a rule, show the rule and the proof. If you can’t, restore our team and stop hiding behind silence.