livepro

livepro helps you provide improved customer service quality and delivery through our simple knowledge management system.

[livepro @liveprosoftware]

Great to see Sarah Hoffmann, CEO of Pacific Blue Cross, delivering the welcome address at OpsIgnite in Vancouver.

Always valuable hearing perspectives from leaders shaping the future of healthcare.

#OpsIgnite2026 #Vancouver #healthcare #healthcareleaders #CX

[livepro @liveprosoftware]

🚨ATTN: Contribute to the 2026 Contact Centre Best Practice Report. Why?
➡️Early access to tickets
➡️Save $132 on tickets when you participate before Feb 15
➡️12 months free access to the digital contact centre insights platform (valued at $99)
https://t.co/kpsH7kDI6F

[livepro @liveprosoftware]

Brooke & Ollie joined new customer WorkCover Queensland in Brisbane for implementation training. Sessions covered #knowledgemanagement #bestpractice, engagement tactics and deep system walkthroughs-ensuring teams feel supported, confident and set up for success from day one.

[livepro @liveprosoftware]

The countdown is on! There are only a handful of tickets left for the livepro Knowledge Management Forum & Awards Gala on Oct 16! Ready to connect, learn, and celebrate KM innovation with industry leaders?

Secure your spot now: https://t.co/fB9ddvgr34

[livepro @liveprosoftware]

🚀CX leaders—Arizona is the place to be Oct 8–10! Join livepro at Consero CX Forum.

#CX #AI

[livepro @liveprosoftware]

Excited to welcome Sam Duffy, TSA Group to the 2025 livepro Knowledge Management Forum! With 18 years’ L&D experience and 12 KM system rollouts, she joins Cate Dodds to share Lite n’ Easy success story. Register: https://t.co/17LNez5a0q
Oct 16 | QLD #liveproforum

[livepro @liveprosoftware]

Excited to announce Ian Aitchison, CEO of @COPC Inc. Asia Pacific, will present “AI in Contact Centres: Current State & Future Trends” at the 2025 livepro Knowledge Management Forum! Don’t miss it—Oct 16, The Emporium, South Bank. Register: https://t.co/eLbxGnZSOh

[livepro @liveprosoftware]

Big news! 🎤 Catherine Dodds from @liteneasyau is taking the stage at the 2025 livepro Forum to share her journey leading governance-focused KM success with livepro. Don’t miss the chance to hear directly from Cate—grab your free ticket: https://t.co/7hhxJMEoJ1

[livepro @liveprosoftware]

Introducing the 1st guest speaker at the 2025 livepro forum: Nicole Wapper, Knowledge Management Specialist at Mitsubishi Motors Australia. Nicole will share how Mitsubishi reimagined their contact centre by integrating livepro GenAI search. Register now: https://t.co/btirIT2grh

[livepro @liveprosoftware]

In this latest episode of CEX Talks, our CEO Brad Shaw joins Abhinandan Jain to explore how AI is transforming knowledge management and reshaping the contact center experience—from agent empathy to executive strategy.

👉 Check it out on Spotify: https://t.co/V8SQe4yzgL

[livepro @liveprosoftware]

Brisbane, the wait is over! 🚀🚨Today, Brad Shaw, livepro's dynamic CEO, is presenting at the 2025 Contact Centre Best Practice Report. Join Brad today!

📍 Brisbane, AUS | 📔 1pm - 5:30 pm

https://t.co/iuxH3a5AH8

[livepro @liveprosoftware]

What if tomorrow was the start of a more efficient contact center? 💡

Have you registered for tomorrow’s webinar yet?

📅 Pick your region:
🕚 U.S. – May 21 @ 11AM EST 👉 Register here: https://t.co/KOGQTPVOnM
🕚 AU – May 22 @ 11AM AEST👉 Register here: https://t.co/lFdbIsOh7D

[livepro @liveprosoftware]

🎉 Mark your calendars for October 16, 2025! Join us at the Emporium Hotel, Brisbane AU for a day of innovation and an evening of celebration at the livepro Knowledge Management Forum & Awards Gala. Don't miss out! 🎫 https://t.co/MbpqoBUBDP #KnowledgeManagement #livepro

[livepro @liveprosoftware]

We’re proud to be sponsoring #CXShowcase2025! Join us on March 27, 2025, in Sydney for a day of inspiration and collaboration.
Register now: https://t.co/i5I28juCQZ
#CustomerExperience #CXShowcase #CXLeadership

[livepro @liveprosoftware]

The countdown is on! Less than a week until Execs In The Know - Customer Response Summit!

Join Livepro CEO Brad Shaw, Atlanticus SVP Dari Damazo & Michael Gajeski on March 4th as they reveal how AI-powered Knowledge Management transformed Atlanticus' CX! https://t.co/W5S80ZXm51

[livepro @liveprosoftware]

🚀🚀 Knowledge management isn’t just for CX—it's for every team!

AI-powered KM helps:
✔️ Legal: Stay compliant 📜
✔️ IT: Cut downtime 🖥️
✔️ HR: Speed onboarding 📚
✔️ Sales: Align messaging 📈

Join us at Execs In The Know or book a demo! 🔗 https://t.co/0AtkfBORxK

[livepro @liveprosoftware]

🚀 livepro is a Gold Sponsor at EITK – Are You Attending? 🚀

CEO Brad Shaw, SVP Tyler Dixon & Consultant Jamie Jackson will be on-site to discuss how our AI-powered knowledge management is transforming CX & contact centers.

📅 Let’s chat: https://t.co/7LAYDl4wkJ

[livepro @liveprosoftware]

Have you contributed to the Auscontact & COPC Industry Benchmarking Report 2025 yet? This is your chance to shape the future of the Australian Customer Contact Industry alongside other leaders and experts. Complete the survey today: https://t.co/bufchWRjd8

[livepro @liveprosoftware]

Exceptional service starts with knowledge. Townsville City Council cut onboarding by 50% using Livepro’s AI-powered Knowledge Platform, giving agents instant answers to serve 200K+ residents. Is your team ready? 👉 https://t.co/y67Nl8sj86

[livepro @liveprosoftware]

❌ High call volumes. Long wait times. Overwhelmed agents.
✅ AI Voice Agents can fix that.

Meet Luna, Livepro’s AI-powered voice agent—24/7 availability, automation to scale, and human-like interactions for better CX.

🚀 Schedule a demo today! https://t.co/HTLBK7c7jM