Elizabeth Lynn

solving one mystery at a time with the help of twitter

[Elizabeth Lynn @lizrig]

@united @EWRairport why is it no
matter if you land on time or not, there’s never a gate available? sweltering on a plane for 40+ minutes… let’s have some accountability.

[Elizabeth Lynn @lizrig]

@united have been trying to book a rental car using mileage plus miles for 2 days and encounter an error every time. have called 3x and have gotten the run around including being connected to denver international airport. how do i get real help??

[Elizabeth Lynn @lizrig]

@united flight delayed 2h 40m to load a new fire extinguisher on the plane? not cool.

[Elizabeth Lynn @lizrig]

@united UA214 now arriving over an hour late? let’s communicate that. i took this flight for a reason, to get to work, now delayed bc the keeper of the plane weight is MIA?!

[Elizabeth Lynn @lizrig]

@united will UA214 take off anytime soon? already delayed an hour while we wait for the plane’s weight….

[Elizabeth Lynn @lizrig]

@united just sitting on the tarmac at BUF waiting to locate the sole human who can provide the plane’s weight so we can leave. kind of insane.

[Elizabeth Lynn @lizrig]

@MarriottBonvoy you charge hotel guests cover to get into hotel bars? weird. no guest - no matter status - should have to pay cover to get into their own hotel bar. #aloftbuffalo

[Elizabeth Lynn @lizrig]

@ViatorTravel @Tripadvisor how does one get in touch with customer service via e-mail? seems to be next-to-impossible. have an issue with a booking and can't get in touch with a human.

[Elizabeth Lynn @lizrig]

for the love of god, can anyone tell me what is happening with @united 3504? debating driving home but nothing is updating.

[Elizabeth Lynn @lizrig]

for the love of god, can anyone tell me what is happening with @united 3504? debating driving home but nothing is updating.

[Elizabeth Lynn @lizrig]

Flight delayed 2 hours bc another plane was occupying gate, 5 hours later, at 1:30 AM MT, land only to find the plane door is jammed and we’re stuck on the plane. Cool @united. Will I go to bed anytime soon?

[Elizabeth Lynn @lizrig]

@united help. Do ski bags count as a checked bag?

[Elizabeth Lynn @lizrig]

@TDBank_US how do you suggest I get a human on the phone to report fraud when your automated service rejects both my acct and debit # when entered? Suggestions welcome.

[Elizabeth Lynn @lizrig]

@united help. I know someone who is a symptomatic trying to get on a flight tomorrow (has a positive test) - what do I do!

[Elizabeth Lynn @lizrig]

@Gap help. I have a gift card that says it’s been used but it never has been. What do I do?

[Elizabeth Lynn @lizrig]

@Bloomingdales desperately trying to get in touch w someone re: my loyalist account not working for 1yr + after an hour and a half on phone to fix last week, still not fixed and back on hold. Help.

[Elizabeth Lynn @lizrig]

@VerizonSupport I tried that - use my order # and zip and it just tells me order hasn’t been initiated and spits me back to the sign in page

[Elizabeth Lynn @lizrig]

@VerizonSupport spoke with two unhelpful people online and now am dying a slow painful death on hold waiting to get a live human on the line, love wasting 2+ hours

[Elizabeth Lynn @lizrig]

@VerizonSupport Thought I did but when I use my username, I get routed to my wireless account

[Elizabeth Lynn @lizrig]

@VerizonSupport Have a wireless account and an old fios account. Can only log into wireless account. Need to understand how to get into fios account.