27 | Nottingham | Marketeer | Somerset girl at heart | You can catch me prancing on stage in my spare time | Once nicknamed 'The Great Sassby' | She/her
From all of us at Carlton Operatic Society, we'd like to wish you a safe and happy pride month! 🏳️🌈🏳️⚧️
We believe in inclusivity and equality for all and in our current shows message to "just be who you wanna be" and "let pride be your guide." ❤️
@virginmedia I did originally yes but think that account was able to swap to another. Nope, all comms come to my email so it must be mine. Equally when I tried to use the ‘forgotten email’ link it couldn’t even find it based on my other account info which was copied from my statement
@virginmedia our connection is down. I’ve managed to book an engineer but can’t log in to manage the appointment as I can’t remember my password. You don’t recognise my email when I try and reset. I’ve now tried to re-register and you’re saying I’ve left and can’t. Help?!
@virginmedia Yes I had an account in my name at my old property. I then moved and updated my address and started a new contract, and I think my housemate was able to transfer the original contract to her name to keep it at our old property
@virginmedia I’ve also tried to use your “forgot my email address” link to see if that helps and it’s not recognising any of the other details input like account number and area reference (which I have copied and pasted from my March email statement)
@virginmedia Like I told you. When I then tried to register the email address as if I didn’t have an account, it told me that it was ‘sorry to see I had left’ and I couldn’t re register?
@virginmedia I booked this online when testing my service and eventually it allowed me to book an appointment using postcode and surname. I logged into my account a couple of months ago. All comms go to this email address so not sure why it’s not working?