Lynsey Kemlo

Physiotherapist and Senior Improvement Adviser (AHP) with Care Inspectorate - together is my favourite place.

[Helen Bevan @HelenBevan]

New research shows that fatigue from Teams, Zoom and other virtual meetings is a demonstrable neurological phenomenon. It differs from the fatigue experienced in face-to-face settings (brain images show that). Certain platform features, such as seeing our own faces, makes the fatigue worse.
Scientifically-based strategies to address "Teams fatigue":
1) Mix in some audio-only meetings (eg, phone calls/conference calls): this reduces the cognitive load and means people can move about during the meeting
2) Try to stick with one platform: switching between Teams, Zoom, Google Meet etc, makes the fatigue worse
3) Practice "IT mindfulness": actively explore & adapt the technology to better suit your needs
4) Switch off the "self-view" function (so others can see your face on screen but you cant): in virtual settings, maintaining a continuous self-view can unintentionally affect both individual performance & group dynamics
https://t.co/QqYZqF00JH. Newly published in @mitsmr.
Graphic via @springroleinc.

[Lynsey Kemlo @LKemlo]

@nicolamccardle Right back at you 💕

[Lynsey Kemlo @LKemlo]

@loveholidays Avoid booking through this poor excuse for a travel company - they have not given the holiday that was agreed, booked and paid for. Disgusting treatment of 2 young girls on their first holiday.

[Lynsey Kemlo @LKemlo]

Do not book through @loveholidays if you want the holiday you have booked! Unacceptable reliability and poor customer service - they do not care. @ScottishLegal @MartinSLewis @BBCWatchdog @ABTA

[Lynsey Kemlo @LKemlo]

@loveholidays So it’s now obvious that you did not mean it - anybody reading this do not book with Love Holidays - shameful how they have treated 2 young girls @MartinSLewis @BBCWatchdog

[Lynsey Kemlo @LKemlo]

@loveholidays I really hope you mean that - what a worry for me and for them - what a terrible experience and already lost a night/day of their holiday. Your holiday support team has proved to be very unhelpful so far, just give them the holiday they paid for.

[Lynsey Kemlo @LKemlo]

@loveholidays They are talking to them now without any success. 2 young females on their first holiday - your staff have admitted their error but still fail to honour their booking or move them to a different hotel - what a disgrace of a company.

[Lynsey Kemlo @LKemlo]

@GASMANBAZ @loveholidays Even when you book a holiday you are not guaranteed of the hotel. My daughter and her friend are in Tenerife just now - the have been put in a cheaper (poor standard hotel) not near the beach/shops with poor standard and food - Love Holidays are refusing to move them.

[HCPC @The_HCPC]

From today, new requirements are in effect for international applicants to prove their English language proficiency.

Key changes:
🎓 List of 'qualifying countries' introduced
✍️ Self-declaration no longer accepted
💼 OET joins our list of test providers

[Lynsey Kemlo @LKemlo]

@Kirstieahp @LesleyRoyer8 @PaulineDahp @CaramacRitchie Love this 💕

[Lynsey Kemlo @LKemlo]

Language is so important as it dictates the lens we choose to see a situation - how we see a situation will either be enabling or disabling. Those people who depend on our support deserve to be enabled, it’s better to be a participant than a recipient 💕

[Heather Molloy @HeatherGMolloy]

The language is not helpful and places the blame on people: DNA, non compliant, bed blocking.

[Lynsey Kemlo @LKemlo]

@NicolaMcArdle8 @lynnflannigan1 @CrightonGillian

[Alasdair MacLullich @A_MacLullich]

Excellent delirium poster from NHS Greater Glasgow & Clyde (Scotland)

Do you have delirium information posters displayed in your institution?

Link: https://t.co/UzP0P5moVn

[Lynsey Kemlo @LKemlo]

@NicolaMcArdle8 @lynnflannigan1 @CMOcraigmo @EAMacahp - great read, this is a great intention and I am curious about the impact. I want to be better in times of uncertainty, I want to be better at being vulnerable - 2025 might just be the year of being better

[Kirstie Stenhouse @Kirstieahp]

It’s a while since I’ve written a blog, I’ve really enjoyed creating this one, I hope you enjoy reading it. Please share if you do.

I’d love to know your thoughts and experiences. Do you value liminal space? Does your organisation value liminal space?

https://t.co/YhmqPb2UOv

[Helen Bevan @HelenBevan]

"Humanocracy: creating organisations as amazing as the people inside them" is a book that's had big impact on my change practice. A new updated version is due out in August 2025. In the meantime, here's a fantastic new sketchnote on a key principle from "Humanocracy": impact multipliers for large scale change. What can we do to truly create impact & influence change in complex environments?
https://t.co/eY9QvrRdIu.
Thank you @profhamel & @MicheleZanini for wisdom of your book. Thank you @tnvora for your outstanding sketchnotes.

[𝙻𝚊𝚞𝚛𝚊 𝚂𝚔𝚊𝚒𝚏𝚎-𝙺𝚗𝚒𝚐𝚑𝚝 💙 @laura_skaife]

We’re recruiting a Director of Performance & Transformation (& Deputy CEO).

Fixed-term, 18-months.

An exciting time to be joining @NHSOrkney and play a lead role in the next chapter of our improvement journey.

Take a look ➡️
https://t.co/3ILLcpEWS7 #TeamOrkney

[Quality Forum @QualityForum]

The wait is over!

The programme for #Quality2025 #Utrecht is now LIVE!

Explore an exciting agenda packed with 100+ sessions and 160+ expert speakers over three inspiring days.

Check out what’s in store: https://t.co/UdpLhdtDmQ

[Nicola McCardle @nicolamccardle]

Come and hear about what’s been keeping me busy and how we’re working alongside care home staff to improve outcomes for people experiencing care ���Session being led by @LisaMImprove 🌟 @CareInspect @HSCIteam @LKemlo @lynnflannigan1 @CMOcraigmo @EAMacahp

[Lynsey Kemlo @LKemlo]

@lynnflannigan1 @nicolamccardle @CMOcraigmo It’s easier to be brave & bold when surrounded by encouragement & curiosity. I appreciate this time 🥰

[Lynsey Kemlo @LKemlo]

@nicolamccardle @lynnflannigan1 @CMOcraigmo

[Helen Bevan @HelenBevan]

Organisations are designed to produce specific, repeatable processes through specialised roles, norms, & behaviours. When we start working in a new organisation, we learn the social cues to start conforming & fitting in.
It's why, when we set out to lead change, we're likely to find resistance. All of those subtle forces built up over time are designed to support existing behaviours & norms. For large scale change, we need to shift from a "manager mindset" rooted in the status quo, to a "changemaker mindset" that can move things in a different direction. Three shifts are needed:
1) From building consensus to building coalition: build a smaller coalition of people who are already enthusiastic about change & can begin to build new norms & expectations
2) From working in an atmosphere of predictability to one of uncertainty: we won't know if things will work until we've tried them - expect them to go wrong & leave room for testing & error
3) From a focus on implementation to exploration: if we don't explore, we won't find better ways of doing things - or better things to do
We need both a manager & a changemaker mindset. We have to be able to mode shift between them:
https://t.co/U62mJMmbRI. By @Digitaltonto

[Lynsey Kemlo @LKemlo]

@lynnflannigan1 @The_HCPC @CareInspect @HSCIteam @nicolamccardle @EAMacahp Thank you, it’s great being surrounded by such inspirational and supportive AHPs 💕