So we were given an appt for today between 2-5. No one showed. Called and was told we'd have to reschedule. Seriously 2 previous appts xld by you & now again. We are now waiting to hopefully have someone here by 615. Your company is the absolute worse in customer svc. 6 days
@OptimumHelp no internet,phone or cable since 11/8 early morning. Have made several calls to customer svc to be told there's an outage to then needing a tech to come out. 1 appt xld because u said it was an outage no need for svc call. Call today was given an appt 10 to 8.
Totally unacceptable since you've been telling me since Friday it's an outage. Clearly you have no idea what the problem is and now we have to pay the price of you guys cancelling appts.