louise riby

[louise riby @llouriby]

Can we use our tickets on LNER

[louise riby @llouriby]

@GC_Rail Is the 8.54 running as I have a hospital appointment in London? Thanks

[louise riby @llouriby]

@GC_Rail Hi is the 8.53am running and can I use my ticket that I had for the 6.46am thanks

[louise riby @llouriby]

@GC_Rail Thanks

[louise riby @llouriby]

@GC_Rail just checking that the 12.30 train from Sunderland to London is running today ? Thanks

[louise riby @llouriby]

@GC_Rail Thanks

[louise riby @llouriby]

@GC_Rail Thanks how do I refund my ticket do I need to speak to your customer service team?

[louise riby @llouriby]

@GC_Rail morning the 6.43 from Sunderland to London has been cancelled can we get on a LNER from Newcastle with our ticket ? Thanks

[louise riby @llouriby]

Grand central

[louise riby @llouriby]

@GC_Rail Just to let you know the link you sent me on the service update is not visible when you go onto your website and check the live service status …

[louise riby @llouriby]

@GC_Rail Ok thanks

[louise riby @llouriby]

@GC_Rail So looking at the attachment I need to get a rail replacement from Sunderland at 16.47 can you confirm that my ticket will be valid to do this ?

[louise riby @llouriby]

@GC_Rail I had a nightmare with your train last week too, I have used your service for years… please let me know if I can use the ticket on LNER

[louise riby @llouriby]

@GC_Rail On the 20th February I purchased the ticket from your website …

[louise riby @llouriby]

@GC_Rail Can you please let me know what I need to do ?

[louise riby @llouriby]

@GC_Rail Any news please as I need to be in London tomorrow morning can I use my ticket on LNER?