Lloyds Business

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[Lloyds Business @LloydsBankBiz]

@diggory Hi, thanks for bringing this to our attention. I'm sorry to hear you've had a poor experience with the email you've received. We'd like to take a closer look into this, so please send us a DM, and we'll be happy to help. ^Kaif

[Lloyds Business @LloydsBankBiz]

@diggory Hi, thanks for getting in touch. I've already replied to you via Direct Message, so please check your inbox when you get a chance. ^Sanjay

[Lloyds Business @LloydsBankBiz]

@bullionsupermkt Hi there, we're sorry to hear you've already contacted Business Banking and haven't been able to get the help you need.
If you're unhappy with the service you've received, you can raise a complaint here: https://t.co/STZ1PzM6um ^Saurabh

[Lloyds Business @LloydsBankBiz]

@steveann34 Are you still having the same issue? Please send us a direct message. ^Pritesh

[Lloyds Business @LloydsBankBiz]

@TabooDayTrader Hi there, I'm Anisa. I’m sorry to hear your concerns regarding fraud reporting. Please send us a direct message with more details about your fraud query.

[Lloyds Business @LloydsBankBiz]

@steveann34 Hi. I'm sorry you're still unable to activate your bonus entry. This appears to be an ongoing technical issue. Please ensure you're using the latest version of the Lloyds app. If the option is still missing, please DM us to assist you. ^Anisa

[Lloyds Business @LloydsBankBiz]

@RiceCake881729 I'm also sorry that you feel you've been let down by the support you've received so far. If you're unhappy with your experience and would like it to be formally reviewed, raise a complaint via our complaints page here: https://t.co/k5XfUpi4jW ^Roopraj (2/2)

[Lloyds Business @LloydsBankBiz]

@RiceCake881729 I'm sorry to hear about the difficulties you've experienced. We want to make sure you can access support in a way that works for you.

Please take a look at our accessibility support page for customers here: https://t.co/B7Xe0Zn6ZF ^Roopraj (1/2)

[Lloyds Business @LloydsBankBiz]

@RiceCake881729 Sorry to hear you're having such a frustrating experience. Do you have access to the mobile messaging feature in the Lloyds Banking app? ^Anisa

[Lloyds Business @LloydsBankBiz]

@RiceCake881729 To send us a direct message, please click on our page and select Message. ^Roopraj

[Lloyds Business @LloydsBankBiz]

@amyrodg73248211 Hi Amy, I'm Sanjay. I'm sorry to hear about your experience. Please contact our Business Banking team on 0345 072 5555 or [phone]. They're available Monday to Friday, 8am to 6pm, and Saturday, 9am to 2pm, and will be happy to assist further.

[Lloyds Business @LloydsBankBiz]

@amyrodg73248211 I'm sorry to hear this is still unresolved and understand the impact this is having on your business. As the matter has been escalated, your Complaint Manager will contact you directly with an update as soon as possible. ^Jebastin

[Lloyds Business @LloydsBankBiz]

@amyrodg73248211 I’m really sorry this is still impacting your husband’s business. I understand how urgent this is. As the complaint is with our Complaints Team, they’re best placed to review and provide updates on any actions needed. Please ask him to contact them again. ^Raj

[Lloyds Business @LloydsBankBiz]

@amyrodg73248211 Hi Amy, I'm sorry to hear this. If your husband has already raised a complaint, I'd ask him to contact the complaints team directly and quote reference BC15432976. They'll be best placed to review the status of the complaint and provide an update on the account restriction.^Raj

[Lloyds Business @LloydsBankBiz]

@amyrodg73248211 As we can't access account details here, please ask your husband to contact our Business Banking team directly on 0345 072 5555 ([phone] from outside the UK). Lines are open Mon-Fri 8am-6pm and Sat 9am-2pm (excl. bank holidays). ^Jebastin

[Lloyds Business @LloydsBankBiz]

@amyrodg73248211 Can you send us a Direct Message? ^Sanaa