Laura Meck

Love helping new and existing companies grow and realize their full potential!

[Laura Meck @lmeckPR]

@BankofAmerica How do I reach a human???? I just received a call from what I suspect is spam / fraud. I tried to reach your Fraud hotline - but since I am not a real customer, I wasn't able to connect to an agent!

[Laura Meck @lmeckPR]

@Verizon we gave you every opportunity to provide standard / decent customer service - you failed. You lost 3 customers =52 years with you - now with @TMobile We tried (for 3 months). You didn't. #customerservicefail #lostcustomers

[Laura Meck @lmeckPR]

@InsightEnt Does anyone actually work here??? I've been trying for weeks to reach someone to get a product shipment status - #customerservicefail

[Laura Meck @lmeckPR]

@VerizonSupport ... and yet - Verizon is willing to lose two accounts over their dated and non-loyal policies!

[Laura Meck @lmeckPR]

@Verizon Your numbers continue to fall and you're about to lose 2 more customers!! Your brick and mortar store stinks (filed a survey as well) - Your online is non-existent!! T. Mobile wants our business, do you???????

[Laura Meck @lmeckPR]

@Verizon While Joseph did his best "within Verizon policies", as a long term customer (21 yr/17 yr) my husband and I will be penilized either way if I move to his plan or he to mine. @Verizon you do more for new customers than long-time loyal customers. That's sad. @TMobile?

[Laura Meck @lmeckPR]

@AmericanExpress replacement card due to arrive 7 - 10 days - 17 days later - nothing - had to restart the process today!! #customerservicefail

[Laura Meck @lmeckPR]

@AmericanExpress do you no longer value customers that have been with you for 23 years?????? #CustomerServiceFail

[Laura Meck @lmeckPR]

Innovative Hospitality Management... trying to reach someone in the executive office about getting a copy of a folio from a non-responsive hotel!

[Laura Meck @lmeckPR]

@HiltonHotels How difficult is it to provide a master folio following a group room block stay? The property had no problem billing us - but we can't get our receipt????

[Laura Meck @lmeckPR]

@facebook HOW do I get an admin changed on business page - no longer employed??

[Laura Meck @lmeckPR]

@MetaforBusiness I need to speak to someone or chat to update admin on business page!!!

[Laura Meck @lmeckPR]

@fbsecurity We have an admin that is no longer employed and no one else can access our business page!!

[Laura Meck @lmeckPR]

@Xfinity @XfinitySupport it's been almost 3 months since I dropped cable/home line - and my bill is STILL WRONG - I and my husband have spent COUNTLESS hours on chat and on the phone - just to be told "it fixed" - IT IS NOT FIXED!!!!! #CustomerServiceFail

[Laura Meck @lmeckPR]

@Xfinity @XfinitySupport it's been almost 3 months since I dropped cable/home line - and my bill is STILL WRONG - I and my husband have spent COUNTLESS hours on chat and on the phone - just to be told "it fixed" - IT IS NOT FIXED!!!!! #CustomerServiceFail

[Laura Meck @lmeckPR]

@VerizonSupport I have spent 4 hours with your associates and the issue is still unresolved - they transferred me to other associates - I worked with 5!!

[Laura Meck @lmeckPR]

@Verizon I've now wasted about 4 hours with your customer service team. At what point do you get it right? #epiccustomerfail - Just trying to upgrade!!! How hard should it be??

[Laura Meck @lmeckPR]

@VerizonSupport @Verizon #epiccustomerserviceFAIL
4 hours on the phone with 5 agents!! I have screenshots of all the conversations. still my order is not in my cart!! So much for being a customer for 20 years+

[Laura Meck @lmeckPR]

@Verizon @VerizonSupport just when I think your customer service/sales is improving, it's not! I walked into your retail store- not 1x but 2x to be told to just go call Customer Service. Today I tried to upgrade my phone and wanted to inquire about plans. #fail