Lukasz Nasiadka

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada Hello, are these not direct messages that I’m sending?

[Lukasz Nasiadka @lnasiadka]

@VolvoCars @VolvoCarCanada can you help us understand why, despite multiple calls and emails over the past 3 weeks regarding serious safety concerns with our XC90, nobody has responded?

This is urgent, please respond.

#Volvo #XC90 #VehicleSafety #CustomerService

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada Hi Jenny, I did send a direct message yesterday

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada …., how the vehicle was returned in this condition and if it's even safe to drive after your repairs again.

Please clarify what you have done to help me?

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada 2) the service manager hasn't emailed me and Volvo Canada like she said she would when we discussed in person. I’ve received approximately $7,000 in repairs and still have unresolved concerns regarding what happened….

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada Dealer: “Lucazs, I have explained everything. Please also do your own research and when you are ready to make the decision let me know. We are doing our best and trying to help you. Thank you”

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada Hi Vera, I could really use your help here. My family and 3 little kids are being put in a very difficult situation by the Volvo dealership. For reference, here are the most recent communications:

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada Oh and thank you for responding. Maybe you can investigate why nobody else is when we use your recommended channels?

[Lukasz Nasiadka @lnasiadka]

@volvocars @volvocarcanada Hi Vera, I’m not great at using direct messages on social media. Can you review the email that was sent to [email protected] or ask them to forward it to you? After weeks repairing this water issue, the car is now back in the shop again the very next day. 😔

[Lukasz Nasiadka @lnasiadka]

@volvocarcanada I wouldn’t call this an accurate representation of the truth.

[Lukasz Nasiadka @lnasiadka]

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