London North Eastern Railway

Freedom All The Way.

[London North Eastern Railway @LNER]

✅ #LNERUpdate Lines have now reopened between #York and #Doncaster following a safety inspection of the track earlier today.

🕐Southbound services will be delayed until the end of the day. This is due to a speed restriction over defective track.

ℹ️Check https://t.co/o0hAZZ3XYh

[London North Eastern Railway @LNER]

⚠️#LNERUpdate There is disruption between #York and #Doncaster due to a safety inspection of the track.

Currently no services can depart south of York while the inspection is being carried out.

For the latest travel advice, please visit Travel Alerts: https://t.co/o0hAZZ3XYh

[London North Eastern Railway @LNER]

@chunkyboyjames Hello James, it can take up to 28 days for compensation to appear in your bank. If this time has passed and you still can't see your refund, please contact us again and we'll take a look.

[London North Eastern Railway @LNER]

@saraRcheaveau Please give the Customer Solutions Team a call by ringing 03457 225 333 (08:00 - 22:00), or by using the Live WebChat on our website (09:00 -17:00) to message 'Speak to an Agent', and explained you abandoned your journey due the disruption.

[London North Eastern Railway @LNER]

@saraRcheaveau Hi Sara, did they give you a reason why this was declined? ^Nicholas

[London North Eastern Railway @LNER]

@leahhchelseaa Thank you Leah, I will pass on the feedback to the catering team. 🙂 ^Nicholas

[London North Eastern Railway @LNER]

@RhaegarSantagar Having everything crossed the Eurostar will be on time! 😄 ^Nicholas

[London North Eastern Railway @LNER]

@NeilBrumby Hi Neil, if it shows as unavailable, it's usually because the train is fully booked. If you think this was an app error, you can make a complaint using this form: https://t.co/tQThmlvBrv ^Nicholas

[London North Eastern Railway @LNER]

@trainsfc100 Hopefully it will be out on the rails when you travel! 😊 ^Nicholas

[London North Eastern Railway @LNER]

@ruby_red246 Hi Rubes, I have replied to your DM. ^Nicholas

[London North Eastern Railway @LNER]

@JayJacko Thank you for sharing the photo, Jay. I will pass this onto the team here and see if there is anything we can do. I promise you, we do care, Jay and I will do what I can do help rectify this issue. Can you DM me your seat number for me to speak with the Train Manager? ^Nicholas https://t.co/8uS0oZ3ECf

[London North Eastern Railway @LNER]

@CameronTravels_ Once the train has completed it's journey, you will be able to claim. You can call our Customer Solutions team if you wish to have this resolved sooner. You can call them on 03457 225 333 (8am-10pm). ^Nicholas

[London North Eastern Railway @LNER]

@thebufferstop Good afternoon! There is unreserved seats in half of coach C for Standard and coach E or M in First Class. You can also make a new seat reservation here: https://t.co/yYz4nTSTtn ^Nicholas

[London North Eastern Railway @LNER]

@CameronTravels_ Please make the claim through Delay Repay on the LNER app. ^Nicholas

[London North Eastern Railway @LNER]

@Deku_izuku225 Hi, no plans yet but we will pass on the feedback to the catering team. ^Nicholas

[London North Eastern Railway @LNER]

@BobPeace Thank you Robert, I've had a look and this was a short term timetable change. Tomorrow, this service will start instead from York at 5.45am. After this, there are no further planned alterations to this service. ^Nicholas

[London North Eastern Railway @LNER]

@JayJacko You can also make a formal complaint about your journey here: https://t.co/tQThmlvBrv ^Nicholas

[London North Eastern Railway @LNER]

@CameronTravels_ Hi Cameron, you will be entitled to a full refund through Delay Repay for your ticket. ^Nicholas

[London North Eastern Railway @LNER]

@CameronTravels_ Hi Cameron, if you abandon your journey due to this delay, you can claim a refund. The service is now on the move. ^Nicholas