Descartes Localz

Localz has been acquired by Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce.

[Descartes Localz @localz]

Localz adds Gamification to level Up Operative Engagement 📲
#lastmile #fieldservice #CX
https://t.co/yUyCdtfg7r

[Descartes Localz @localz]

Here are best practices for protecting the safety and privacy of your customers and staff, keeping everyone satisfied, and making the day of delivery awesome. https://t.co/jMksDxK7ra

[Descartes Localz @localz]

86% of customers expect a self-service option 📣

Easy-to-use self-serve technology creates positive experiences for customers by empowering them to meet their own needs on their terms and schedule, without having to ring your call centre.

https://t.co/PHZzzEMc0F

[Descartes Localz @localz]

Perfecting day-of-service arrival logistics comes down to communicating what you know, then providing updates when you know more.

Read more: https://t.co/zu3pIVDhBY

[Descartes Localz @localz]

The best way to measure how successful your technicians are at resolving issues during one appointment is by tracking first-time fix rate.

We’ll take a look at everything you need to know about first-time fix.

#fieldservice #ftfr

https://t.co/TRlIw1A1AG

[Descartes Localz @localz]

For landlords curious about how to respond to tenant complaints, technology can improve the experience. Learn how it can assist your complaints handling. ✔️

https://t.co/t0CIdSavl0

#ukhousing #tenantexperience #landlords #servicedelivery

[Descartes Localz @localz]

One of the best ways to empower customers to find solutions themselves - and drive CSAT - is through a self-service portal.

Take a look into the benefits of self-service and how you can harness it to empower your customers.

#fieldservice
https://t.co/ANBf4RQiFg

[Descartes Localz @localz]

Customers expect service appointments to work around their schedule. Manage My Appointment helps to automate the rescheduling process while also empowering the customer. Here’s how:…

https://t.co/VYgAp9pU0t

[Descartes Localz @localz]

Here are five ways digital self-service can enhance satisfaction, increase transparency, improve first-time fix rates, and lower your call centre traffic. 👍

#fieldservice #digitalselfservice

https://t.co/ZpuuIHtPmR

[Descartes Localz @localz]

For landlords curious about how to respond to tenant complaints, technology can improve the experience. Learn how it can assist your complaints handling. ✔️

https://t.co/Fd4sXwqyhf

#ukhousing #tenantexperience #landlords #servicedelivery

[Descartes Localz @localz]

Looking to increase tenant customer engagement? Here are seven top reasons why landlords and property managers should implement self-service tools like a tenant portal.

https://t.co/goEbRY07sb

#tenantexperience #UKHousing #selfservice

[Descartes Localz @localz]

One of the best ways to empower customers to find solutions themselves and drive customer satisfaction is through a self-service portal. Take a look into the benefits of self-service and how you can harness it to empower your customers.

#fieldservice

https://t.co/7wC76BYmU1

[Descartes Localz @localz]

Customer expectations for service delivery have significantly shifted. Consumers desire digital-first experiences, real-time ETAs, speedy delivery, and transparency throughout their entire purchase journey.

#fieldservice #servicedelivery

https://t.co/Yq8CIznRKb

[Descartes Localz @localz]

The field services sector has made it crystal clear that customers demand transparency and real-time visibility into their services and deliveries.

#realtimertracking #delivery

https://t.co/GMNyFaTy9s

[Descartes Localz @localz]

Warmest wishes for a happy holiday season and a wonderful New Year! - from Localz 🧡

#happyholidays

[Descartes Localz @localz]

Happy holidays from the team at Localz! Check out our top updates from the year!

#servicedelivery #lastmile

[Descartes Localz @localz]

@OgiWales uses Localz to ensure customers have all the information needed before an installation.

✔️ 4 in 5 customers who respond say they find they ETA and progress useful
✔️ 1 in 4 customers provide feedback
✔️ Feedback gives boost to installers

https://t.co/DRWEZOkBQD

[Descartes Localz @localz]

It was a pleasure for the Localz team to be attending #MRIAscendEMEA today in London.

It was great to hear from product experts and explore future-ready solutions at the biggest expose of #property, #social housing, workplace and #facilitiesmanagement technology in Europe.

[Descartes Localz @localz]

We’re excited to attend MRI Ascend EMEA tomorrow, 7 December! Join us at the biggest expose of #property, #socialhousing, #workplace and #facilitiesmanagement technology in Europe: https://t.co/w84PxU9RIP

@mrisoftware

#MRIAscendEMEA

[MRI Software @mrisoftware]

Thanks to our Executive Sponsor @localz for being part of MRI Ascend EMEA 2022! Our amazing sponsors help us make our users conference one of the best there is!

Learn more and register for #MRIAscendEMEA: https://t.co/jGvmcUoXW4