lokesh singh

#ClimateChange

[lokesh singh @loki_era]

He was RUDE, ARROGANT, MISBEHAVING with the daughter on call saying "ma'am you are wasting my time" Forcibly asking for OTP. when she said to take the item back.
Be careful Amazon with all this nonsense.

[lokesh singh @loki_era]

@amazon @amazonIN @AmazonHelp
It was a total chaos, harassment. If you can't deliver 'Large appliances ' like FRIDGE, then why take orders. PRIME-free delivery, 99₹-inspection, updated address, yet had to face rude, arrogant delivery agent & PAID 100₹ to a random labour...cont

[lokesh singh @loki_era]

To help ur agent deliver a fridge to the 3rd floor. Unacceptable-he even asked for help from a boy returning from school/clg. Y shld v break our back. Rudely said,no comp' sends 2-3 people for delivery. No help from CC too, even making false promises. Next-Legal, if need to.....

[lokesh singh @loki_era]

Dear @airindia & @AirIndiaX
What kind of nonsense is happening on your customer care & helpline.
1st. It's not accepting the ticket number. Neither am I able to talk to a human for help. Stuck at airport. No help from air india.

[lokesh singh @loki_era]

@AmazonHelp @amazonIN No need. I just wanted to let you know.
The cancellation already made me furious as I cannot do anything about it anymore. & I've placed a new order. But do take necessary action on this matter.

[lokesh singh @loki_era]

Dear @AmazonHelp FYI
I did not deny accepting the package. It was important and was eagerly waiting for it. It was late around 9:30 and your delivery partner decided to go home. That's all. FYI @amazonIN

[lokesh singh @loki_era]

Dear @CRED_club
Do not promise & advertise for a FLAT ₹$ cashback & provide far less than that.
Your customer support is asking for a screenshot of proof. When every @airtelindia customer knows that screenshot isn't allowed on the airtel app, surprisingly you didn't knew.

[lokesh singh @loki_era]

@wonderchef Now the DM isn't working. Anyways....

[lokesh singh @loki_era]

Dear @wonderchef
Honest feedback, not about the Pan(the Pan looks absolutely great, waiting to use) but about the website for product & warranty registration.

Cont........

[lokesh singh @loki_era]

Looks like you've 1,000s of products under 100s of category. Please let us type it, had to scroll a realllllllly long list & found the name to use at the veryyyyyyyyy end. Very frustrating & confusing bcoz I found the same name in 2-3 rows. Now, I'm not able to upload the invoice

[lokesh singh @loki_era]

@IRCTCofficial I understand that sir, but the 1st train got delayed and they couldn't catch the 2nd - connecting train(which was on time).
How do I avail the provision for that.

[lokesh singh @loki_era]

@RailMinIndia @RailwaySeva @IRCTCofficial
Dear Indian Railways, My family missed their connecting train because the initial train got delayed by more than 5 hrs. Now, i don't see any relevant options to choose while filing TDR. Kindly advise.

[lokesh singh @loki_era]

@MyntraSupport I raised my concern & started this tweet at around 12, almost 6-7 hrs.
Your team wasted the whole day, but couldn't arrange a call back. Hights of irresponsibility.
Anyways, Happy Diwali. & Thanks for wasting my efforts & time. Don't bother to call today and waste my diwali.

[lokesh singh @loki_era]

@myntra
Can't reach out to your customer care. Not getting call back even after requesting. Very few & unrelated option in the help page.
What is all this.
Nowadays, everyone wants to end chat immediately without giving proper support.

[lokesh singh @loki_era]

@MyntraSupport You guys have all the time to reply & DM. But none from your team have the time to call back & resolve. Received atleast 2-3 texts asking for feedback on my interaction with an agent.
Worst customer service. But it's not new. It is becoming a trend with every brand.

[lokesh singh @loki_era]

@MyntraSupport I did ? WoW !!

[lokesh singh @loki_era]

@MyntraSupport Very irresponsible.
Ur recorded call says "we're upgrading your experience". Ridiculous. You are degrading it. Harassing customers, mentally....
Your app, chat, help centre, calling number is of no use. Now, I'm sure, not gonna use this again. I'm happy offline.

[lokesh singh @loki_era]

This is ridiculous.
Tried calling the customer care, forcing us to use only the App where you don't have sufficient & relatable option to choose.
Selecting "call me now" since yesterday. No call back.
Chat is useless.
Customer grievance redressal will take 48 long hours.

[lokesh singh @loki_era]

@AmazonHelp Estimated delivery date is TOMORROW & SUNDAY.
But WHY? When it was supposed to come TODAY !! That is my concern.
& If you aren't able to understand that, please transfer this chat to some supervisor.

[lokesh singh @loki_era]

Happened Again!
Jst bcoz my order hd these savings/ coupons pre-applied, @amazonIN deliberately delayed most of my items. Even the items which were arriving "next day" - now arriving TOM* or SAT* even SUN* How does ur algorithm works 🤯 is now totally unacceptable. 😤🤦🏻 #Prime