Just me and my frustrations. π
Both of my Green/Red Flags - I'm a PISCES!!! ππβοΈπ«°
#Kpop Stan! BlackJack - ELF - Carat - Stay,,, ETC.....
Seriously @pldt@PLDT_Cares@PLDTHome instead of getting a callback from your supervisor which I have been waiting to have our issue fixed. What I got was a call offering an upgrade? WTF!!!
Wow seriously @PLDT_Cares@PLDTHome@pldt@PLDTEnt_Cares you're just going to keep ignoring my issue???? Wow what a great service!!!
Does anyone know which government agency we can report on this???
I think @PLDT_Cares needs to be investigated.
Jusme tapos pag may nangamatay sa inyo hihingi kayo ng tulong??
I understand we don't have good governance pero yung ginagawa ng mga tao nato mas lalo lang nagpapalala ng crisis. Dumadagdag sa problema....
Wow seriously @PLDT_Cares@PLDTHome@pldt@PLDTEnt_Cares you're just going to keep ignoring my issue???? Wow what a great service!!!
Does anyone know which government agency we can report on this???
I think @PLDT_Cares needs to be investigated.
Seriously @PLDT_Cares@pldt@PLDTHome@PLDTEnt_Cares how bad is your customer service?
Been calling and have been promised for a technician visit since Aug 5 and up until now there's none?
Do I need to be @lizasoberano who called you out before, to get assistance??
Seriously @PLDT_Cares@pldt@PLDTHome@PLDTEnt_Cares how bad is your customer service?
Been calling and have been promised for a technician visit since Aug 5 and up until now there's none?
Do I need to be @lizasoberano who called you out before, to get assistance??
Now, when I called your hotline for an update your phone agent right away said you're having system downtime and won't be able to access any account details?
As one of the Big net provider companies? You're having these consistent issues??? @PLDT_Cares@PLDTHome@pldt
Omg!! @PLDT_Cares@PLDTHome@pldt@PLDTEnt_Cares
How many tickets should I need to create in a month for us to have a clear fix on our NET issue and have a stable connection?
Are you forcing us to upgrade to your autofix program? Waaahhhh what a lame marketing!!
Omg!! @PLDT_Cares@PLDTHome@pldt@PLDTEnt_Cares
How many tickets should I need to create in a month for us to have a clear fix on our NET issue and have a stable connection?
Are you forcing us to upgrade to your autofix program? Waaahhhh what a lame marketing!!
While I'm reviewing for my interview, let me dig in. Hopefully these will help me get the energy I need and give my brain enough fuel to function.
So help me GOD πππ
@PLDT_Cares@lizasoberano@PLDTHome So apparently you have this promotion for people to do an upgrade where we'll be prioritised with our service request in case there's an issue. Wow @PLDT_Cares@PLDTHome so does this means we need to avail of this upgrade before you fix and prioritize our net issue? Wow!!! Greedy
Does your technicians know how to do their job? @PLDT_Cares
Did you train them properly??
Alin sa word na intermittent ang di magets?
Do you even have technicians?
How come no one is dispatched to visit us? Or do they just chose not to visit our are to properly fix the issue?
Seryoso @PLDT_Cares@pldt@PLDTHome several tickets filed regarding our intermittent net connection issues. All of them closed as resolved but no one has reached out and visited our home to fix the issue.
WTF?? is this really how you serve long time customers? π‘
@PLDT_Cares Yeah I already called and even asked for a supervisor and guess no one is available and was advised for a call back!!!! What a worst way to provide service!!!! @PLDT_Cares
Buti pa si @lizasoberano nung nag tweet dati inasikaso nyo agad. Bias servicing much? @PLDTHome
@PLDT_Cares@PLDT_Cares check your DM I have sent my details so you can check how many tickets your technician have closes without proper and permanent resolution.
@PLDT_Cares@PLDT_Cares check your DM I have sent you my account details you should be able to see how many tickets have been closed and yet I keep reporting the issue.
Seryoso @PLDT_Cares@pldt@PLDTHome several tickets filed regarding our intermittent net connection issues. All of them closed as resolved but no one has reached out and visited our home to fix the issue.
WTF?? is this really how you serve long time customers? π‘
@longlivegian Sorry for the trouble with your internet, @longlivegian. We know how important it is to stay connected, and weβd like to help fix this. Please message us at https://t.co/dyUHnvJzN9 so we can assist you further. Weβre ready and waiting to help. Thank you.