Lucy Bryan

[Lucy Bryan @loobyloobylu]

@UKVolkswagen Just very disappointed that no discount or goodwill was offered to me to repair a car part that in my opinion shouldn’t have already gone wrong! I thought VW was a trusted brand with good values but now I’m not so sure!

[Lucy Bryan @loobyloobylu]

@UKVolkswagen really disappointed with recent customer service and support...or lack there of! It’s disappointing that you only seem to be able to endorse your cars to last for the length of a 3 year warranty...I thought VW’s were built to last!

[Lucy Bryan @loobyloobylu]

@Hermesparcels why is no one responding to my tweet?

[Lucy Bryan @loobyloobylu]

@Hermesparcels I’ve got 3 parcels in your system that keep saying they’re out for delivery with my local courier but then they never show up (and no calling cards left)...I’ve contacted the retailers but no one is helping me?!

[Lucy Bryan @loobyloobylu]

@Hermesparcels I’ve got 3 parcels in your system that keep saying they’re out for delivery with my local courier but then they never show up (and no calling cards left)...I’ve contacted the retailers but no one is helping me?!

[Lucy Bryan @loobyloobylu]

@MaxSupportTeam Why say your open 9:30-6pm when you shut for periods in between.

[Lucy Bryan @loobyloobylu]

@MaxSupportTeam ...for someone to finish a break for over 20 mins just to collect some photos (which you’ve even already paid for) 😡

[Lucy Bryan @loobyloobylu]

@MaxSupportTeam I’ve left a sick baby at home and am trying to be quick and now I’m just stood around waiting.

[Lucy Bryan @loobyloobylu]

@MaxSupportTeam you need to man your stores so that they are open the hours it says online. Having to stand and wait for someone...1/2

[Lucy Bryan @loobyloobylu]

@tommeetippee_UK ...and used to being thrown on the floor seeing as that’s what babies do?! #notimpressed

[Lucy Bryan @loobyloobylu]

@tommeetippee_UK my 8 month old has just cracked the 2nd of these cups in as many weeks. I would have thought they were more hardy...

[Lucy Bryan @loobyloobylu]

@tommeetippee_UK my 8 month old has just cracked the 2nd of these cups in as many weeks. I would have thought they were more hardy...

[Lucy Bryan @loobyloobylu]

@AldiUK I’ve sent a DM. Thanks.

[Lucy Bryan @loobyloobylu]

@AldiUK was excited for my new tripod floor lamp which has arrived....without a light fitting or any screws 🤷🏽‍♀️ What can I do with that?!

[Lucy Bryan @loobyloobylu]

@instagram what the hell is happening with your app today? My accounts are all messed up...plus I can’t seem to log in online?!

[Lucy Bryan @loobyloobylu]

@venteprivee_UK Could your colleague message me first so I can reply with my order details?

[Lucy Bryan @loobyloobylu]

@venteprivee_UK I don’t seem to be able to send a DM?

[Lucy Bryan @loobyloobylu]

@venteprivee_UK the tracking number for my order isn't working?! I can't find any email address to make contact?

[Lucy Bryan @loobyloobylu]

@hm_custserv I've just spent 12 mins on hold and still no one answered the phone. The average 4 min wait time is clearly a lie.

[Lucy Bryan @loobyloobylu]

@hm_custserv please contact me today to resolve this. I have been waiting for this order for over a week.

[Lucy Bryan @loobyloobylu]

@hm_custserv my order can't be delivered due to an address query. Apparently I have to update that with you and not directly with Hermes