Lookback

A product for talking to your users, together. Happy Researching! 🤓

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You can now recruit participants from within Lookback, thanks to our partnership with our friends at User Interviews. No fuss, no multiple accounts, no extra costs - just one seamless flow. Find out more and book your live demo at: https://t.co/I4PwXGepKs

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Did you know you can now upload attachments to Eureka, Lookback’s AI assistant? From research briefs to stakeholder requirements, just share your documents with Eureka and let it do the setup for you.

Watch our quick how-to video to see it in action, then give it a try!

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Did you know you can now share Lookback live sessions and replays on Slack? It’s like a virtual observation room that lives right inside your company’s Slack workspace. Check out this quick how-to video to find out more, then head on over to your Lookback Dashboard to try it out.

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Did you know you can now view your reels inline in your dashboard? It’s a quick way to find the right reel fast. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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Now on our YouTube channel, Google UX Researcher, Tatiana Pilnik, talks to our CEO, Henrik Mattsson, about engaging the whole team in the UXR journey.

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Ever wondered if your stakeholders are watching the insights and reels you share? Well, wonder no more, because we’ve added view counts. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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You can now create a Finding in Lookback by simply highlighting text in a session transcript. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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Did you know our AI moderator can ask participants followup questions in your task-based sessions? Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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Did you know you can now capture video from the participant’s screen and camera on iPhone, even when they leave our Participant app? Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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Our Eureka AI assistant can now see what’s happening in session videos, so it can generate more descriptive and accurate notes and findings. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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Our Eureka AI assistant has always provided headlines for transcripts in the player. And now we’ve made them even easier to navigate with a new headline summary. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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At Lookback, we believe AI should empower people. That’s why we provide powerful AI tools for every stage of the UX research process. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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What if you want to write it yourself rather than using AI? For more UXR insights, follow us on YouTube, or subscribe to the UX Research Rundown wherever you get your podcasts.

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Why experts should use AI. For more UXR insights, follow us on YouTube, or subscribe to the UX Research Rundown wherever you get your podcasts.

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Why you should stop worrying and embrace the AI revolution. For more UXR insights, follow us on YouTube, or subscribe to the UX Research Rundown wherever you get your podcasts.

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Does the advent of AI mean there’s no UX research left to do? For more UXR insights, follow us on YouTube, or subscribe to the UX Research Rundown wherever you get your podcasts.

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You can now connect Lookback to AI assistants like Claude, giving you convenient and powerful new ways to access your UX research data. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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Can AI do UX research? For more UXR insights, follow us on YouTube, or subscribe to the UX Research Rundown wherever you get your podcasts.

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Here’s why AI won’t take your UX research job. For more UXR insights, follow us on YouTube, or subscribe to the UX Research Rundown wherever you get your podcasts.

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Did you know you can now assign multiple goals to findings in Lookback? Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.

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The all new Discover AI assistant digs through your data to help you find quotes quickly, surface forgotten comments, and discover new patterns instantly. Check out this quick how-to video to find out more, and then head on over to your Lookback Dashboard to try it out.