T1

[T1 @Loopie1005]

@merseyrail I’m confused on the weekly cap, it says £19.80 for one zone but then says “ … Weekly Merseyrail Only Railpass for the area” for the area. I travel 2 zones, 1 area, so what would the weekly cap be?

[T1 @Loopie1005]

@merseyrail the train from Waterloo times 9:20 just left at 9:18 as I get to the platform at 9:17

[T1 @Loopie1005]

@merseyrail
I’m trying to buy a monthly Merseyrail only rail pass but it says it expires 23rd Feb, why isn’t in a month?

[T1 @Loopie1005]

@merseyrail what’s up with the shutters at bold street entrance at Liv Central?

[T1 @Loopie1005]

@merseyrail I’ve just updated the iOS app to the latest version 2.2) and the live departures crashes and going to the map view also crashes and then crashes on load

[T1 @Loopie1005]

@merseyrail Also, where’s the platform validator at central? I couldn’t find it at the entrance

[T1 @Loopie1005]

@merseyrail what time does a metro card expire?

[T1 @Loopie1005]

@merseyrail I missed the 18:08 train to Southport and had to buy a single ticket £4.45

[T1 @Loopie1005]

@merseyrail That’s incorrect because I tried before at central and didn’t work (expired on the 26th today).

[T1 @Loopie1005]

@merseyrail Monthly

[T1 @Loopie1005]

@merseyrail Merseyrail only rail pass one area

[T1 @Loopie1005]

@AskVirginMoney Just loaded the app up now to check and it works now, such joy. Thanks to all the tech team

[T1 @Loopie1005]

@AskVirginMoney virgin Money credit card app with the latest version gets stuck on the summary page with the m logo animating

[T1 @Loopie1005]

@AskVirginMoney @VirginMoney Okay thanks for all the work, I phoned up and it seems there’s a problem from iOS 16.5. Appreciate your efforts and the tech team

[T1 @Loopie1005]

@AskVirginMoney @VirginMoney Okay done. Also had an email saying you tried to contact me (haven’t had any calls or texts) so tried ringing and always stuck in the automated menus

[T1 @Loopie1005]

@AskVirginMoney Hi, still not working, neither on iPad or another phone on iOS 16.5.1

That says there might be a problem with my account if every device I try hangs. I can’t test with another account / credit card

[T1 @Loopie1005]

.@AskVirginMoney also tried on different phone and fresh install, still hanging

[T1 @Loopie1005]

On the latest public iOS 16.5.1 and latest app version. Restarted phone and reinstalled app to no avail

[T1 @Loopie1005]

@AskVirginMoney Version 2.0.3 released today still hanging. Uninstall restart reinstall doesn’t help

[T1 @Loopie1005]

@AskVirginMoney iPhone 13 Pro iOS 16.5,1, app version 2.0.1

Also for iPad Pro 11 inch, iPadOS 16.5.1, app version 2.0.1

Thanks