Lorna Reid

[Lorna Reid @LoReid85]

@SlackHQ help our slack isn’t working? Is this a global issue? #needslack

[Lorna Reid @LoReid85]

@TK_HelpDesk Hi I have sent a DM, I’m surprised though that you are still selling business class seats for this flight

[Lorna Reid @LoReid85]

@TK_HelpDesk why I am being told that the flight is full so I can’t check in for our flight that we paid for home? We paid for 2 business class seats

[Lorna Reid @LoReid85]

@TurkishAirlines your app is telling me I can’t check in for my flight home tomorrow as the flight is full?? What is this all about we booked 2 business class seats and selected them during the check in process

[Lorna Reid @LoReid85]

@SouthernRailUK I was but there was no announcement to the passengers on the train ended up in redhill

[Lorna Reid @LoReid85]

@SouthernRailUK no announcement on the 7.21 from London Bridge that it was just decided not to stop at coulsdon south oh and the 7.30 from LB is cancelled too 🤬

[Lorna Reid @LoReid85]

@AskVirginMoney @VirginMoney So my card worked for 2 transactions today and then it’s been blocked again! This is ridiculous! And your aren’t available to speak too!

[Lorna Reid @LoReid85]

Get a new credit card from @VirginMoney they block it when I try to use it for the first time, now apparently it’s under review but they don’t have an SLA for when they are going to get back to not exactly good service #virginmoney #nocommunication #poorservice #nocustomerservice

[Lorna Reid @LoReid85]

@AskVirginMoney @VirginMoney And now day 6.

[Lorna Reid @LoReid85]

@AskVirginMoney @VirginMoney And on day 5 and still no response from @VirginMoney @AskVirginMoney on doing a google search looks like you got into trouble for doing this in May whilst we are in the middle of a pandemic

[Lorna Reid @LoReid85]

@AskVirginMoney @VirginMoney But there is no SLA and it’s not a fraudulent transaction I am trying to use the card!

[Lorna Reid @LoReid85]

@theexeteralex @cycleprawn @swtrains_watch And me it’s so much less stressful driving

[Lorna Reid @LoReid85]

@DoubleTreble_ 100% agree was uncomfortable to watch him #ThisMorning

[Lorna Reid @LoReid85]

@serenab_ @SW_Help Basically they mean no you can’t

[Lorna Reid @LoReid85]

@SW_Help it’s really getting pathetic now - why every day pretty much does my train not run to timetable? Do you actually not give a shit about your customers? I’m on the yet again cancelled from surbiton onwards 8.11 @swtrains_watch

[Lorna Reid @LoReid85]

And now my claim was rejected as apparently the train was only 4 minutes late?! @SW_Help really? You kicked us all off at surb and then we have over a 20 minute wait for the next service @swtrains_watch

[Lorna Reid @LoReid85]

Another day another cancelled service to Wim from cobs really what is the point of the 7.52 it’s the last service that gets you to Wimbledon for 9am (yes really) but it now always runs fast from surbs @SW_Help it’s getting beyond a joke @swtrains_watch #servicewhatservice #awful

[Lorna Reid @LoReid85]

@ManderleyP @swtrains_watch @SW_Help I agree I have also submitted a ridiculous a lot of these claims. Completed 2 others this week for the same journey 🤷‍♀️

[Lorna Reid @LoReid85]

Groundhog Day part 3 @SW_Help but this time you completely cancel the train 7.52 from cobham signal failure apparently but all other trains are running fine 🤷‍♀️ @swtrains_watch #anotherdayanothercancellation #whattrainservice

[Lorna Reid @LoReid85]

@SW_Help @swtrains_watch Well it’s not really good enough is it? I don’t travel on trains for fun I actually have to get to work and now I can’t even submit my delay repay it’s telling me my journey doesn’t exist