@Hertz do better! The ATL airport Hertz is on struggle BAD yall. Only 1 manager and no one knows what to do but him. So the staff in the checkout lanes keep leaving to ask questions. Meanwhile; we have kids in cars and long lines and everyone is mad. Get more help!!
@AssistDelta the atlanta staff at the T7 and T8 gates in ATL and the customer service rep by T8 have been so unhelpful. What has changed?? I fly too much for this. No announcements. 2 gates to the same city at the same time next to each other. Unhelpful delta agents..
@saks how is it that your customer service gets even worse? You tweeted asking me to send you details about my order and lack of refund, and i did; and then you disappeared. Are you able to help or not?
@saks I haven’t received a response in days. Is there a reason?? You asked me to DM you with my details and now I’m getting no response. What kind of customer service is this? I really just want this resolved. @saks
Welp, @saks is officially the worst and I’m done shopping there. They wouldn’t take my online return bc of the strict return policy. As a new mom that bought a dress that was way smaller than normal sizes, I would hope they’d be a little forgiving this one time. But no. Sad!!
Welp, @saks is officially the worst and I’m done shopping there. They wouldn’t take my online return bc of the strict return policy. As a new mom that bought a dress that was way smaller than normal sizes, I would hope they’d be a little forgiving this one time. But no. Sad!!
@lorijay We apologize for any inconvenience you may have experienced. Please send us a direct message with your full name, order number, and email address so that we can assist you further. Thank you.
@Hertz I was charged for most keys that I didn’t lose. They were in the car. And charged extra for gas when I returned it full. This is the SECOND time the SAME LOCATION has overcharged me. What gives ? How can I get this fixed???
@Delta what is going on with your priority status? I checked bags to my destination and everyone got their bags but us. We are still waiting. What gives?
Twin brothers, Mykel and Markel Rainey just made history as the Valedictorian and Salutatorian of the 2023 graduating class of Randolph-Clay High School in Cuthbert, GA! Savannah State University-Bound! #SSU
@Hertz been trying to change a reservation due to a canceled flight and no one is answering! Mailbox is full and no one is picking up. But it says you’ll charge me for not modifying. What gives?!!
@Hertz is the worst with the new @tesla rentals!! I was given the Tesla on 41% charge only (not 100%) AND I got NO instructions on how to recharge it, or even use it, and it’s been a horrible experience. The car literally ran out of a charge and it took HOURS to recharge it. Ugh!