Still no resolve from @ATTHelp@ATT on running a soft credit check on an established customer for Gemini TV. Unacceptable. I can’t understand why this is needed and why I was charged $105 for it.
@ATT Can you explain why you charge current, long-term customers $100 for a “soft” credit check to upgrade their tv equipment? Current customers shouldn’t be charged for credit checks! Disappointing.🤔@SKithil#creditcheck#nickleanddime#customerservice#att