stupid @O2 has until tomorrow to either sort this mess out or I'm STAC coding every number I have.
The absolute cheek of trying to solve their own backend issues by offering another package at twice the price.
I wrote a fairly well thought out letter to my MP back around June-ish. Completely ignored me. Didn't acknowledge even receiving it.
Maybe I need to add a £100 amazon gift card to the email next time.
@Polymate3D I phoned them and the only thing they could do is offer me another sim deal but twice the cost?? while the other one is being "processed" anyway - they're just so useless.