Charlotte

Celebrator of small victories. Board game nerd. Fuelled by coffee & peanut butter sandwiches. Writer. Views are all mine.

[Charlotte @lottie_em]

@craigdfreeman @procopywriters Hey Craig, I've done lots of witty, chatty B2B social stuff and would love to help. My email is [email protected] 😀

[Charlotte @lottie_em]

@owaiskhussain Have sent you an email, let me know if it doesn't come through.

[Charlotte @lottie_em]

@owaiskhussain Fab, thanks!

[Charlotte @lottie_em]

@newyokor Hey Yoko, if you're still looking for someone I can help. I'm a food writer and brand voice consultant, and I've defined brand voices for a number of new d2c food brands. I can't DM you but you can email me at [email protected] - would love to chat.

[Charlotte @lottie_em]

@EcomOllie Hey, @EcomOllie I can help and would love to know more. Can't DM you but feel free to DM me if you can.

[Charlotte @lottie_em]

@nsntgptfan Hey @nsntgptfan this sounds great! Please could I have more details? I've written lots of scripts over the years.

[Charlotte @lottie_em]

@UtilitaEnergy Hi Emma that's taken a while! Since we've been waiting we've now been charged for a month of energy in a house we no longer live in. I'd like some help ASAP please, have just DM'd you.

[Charlotte @lottie_em]

@UtilitaEnergy I need to speak to someone urgently. Phoning cuts off and no one has replied on here. Please help.

[Charlotte @lottie_em]

@HSBC_UK Hi I'd like to cancel an application for an account I started with you as verification is taking too long. Could you help me, please?

[Charlotte @lottie_em]

@AldiUK opened up some raw chicken yesterday that was BB 25th March and it had already gone off. The smell was awful 🤢🤢 can you help?

[Charlotte @lottie_em]

@DeliverooHelp @Deliveroo Do you just not let people complain? The same thing happened again - agent closed the chat before I could say anything

[Charlotte @lottie_em]

@DeliverooHelp @Deliveroo just had the WORST customer service ever. Order was cancelled after waiting more than an hour for it. Live chat fobbed me off and ended the chat while I was in the middle of the conversation- WTF??

[Charlotte @lottie_em]

@British_Airways can you help pls? Website says to call to make amends to a booking but calls don’t go through. Would like to bring our flights forwards a few days please - is that something we can do?

[Charlotte @lottie_em]

@griner @Adweek I've got lots of experience writing about creative businesses and campaigns! Have DM'ed you.

[Charlotte @lottie_em]

@radekzaleski Hey, I'm a content writer with lots of experience doing very similar work to this. Would love to hear a bit more please

[Charlotte @lottie_em]

@AldiUK hey I’ve received an order from you and one of the items isn’t in the box. I’ve been charged and it’s on the dispatch receipt inside. Can you help please?

[Charlotte @lottie_em]

@CoffeeGeek This sounds great! Have emailed you :)

[Charlotte @lottie_em]

@FromPaperchase I've been trying to get in touch with you for days and no reply. I ordered some xmas decs and they arrived in rubbish packaging with one broken. Can someone help with this ASAP please?

[Octopus Group @Octopus_Group_]

The UK needs permanent, long-term solutions to help people who’ve lost their jobs because of coronavirus. That's why we're suggesting the government launch #UKSpringboard. Read our co-founder Chris Hulatt's piece in @timesredbox to find out more https://t.co/Jwt0m8drZa