@amirhaleem@helium_mobile Any updates? Support was happy to have me port out instead of helping me get on the proper plan honoring the promotion I missed cos of broken app
@helium_mobile You’re app flow for booting me off of $5 was so broken. I wanted to do Infinity and when I went thru it yesterday you said it was all pro-rated and so I waited for today and it’s all like “congrats on your choice” and now I can’t change it? JFC
@amirhaleem@helium_mobile I spoke to the bot and it informed me I went on the default plan - I’m trying to get a human to switch me to the infinity plan or wtv the unlimited is called
But I have no idea what plan im even being put on because when I saw the full price I backed out and updated the app and now it says congrats on your plan! WHICH PLAN? How much will I be billed in 8 days? Why was I being warned about pro-rated billing? Why did it show me full price during checkout? Broken AF
Carrier Offload destroys HNT because of how the protocol is setup (ie: DC pays for Helium network usage). That cannot change without a HIP.
The discontinued “buybacks” were Helium Mobile deciding to burn HNT; they made the decision unilaterally to deploy their own treasury, and can likewise reverse it on a whim.