Louisa Evans

[Debbie Richards @DLRichards12]

Where is my money @VirginHolidays due to fly in March still not had a penny back. Beginning to think a LBA is my only option. Shocking way to treat customers, who may very well need that money right now! #virginnorefundsupportgroup

[SUPERSTAR @Super3tar]

#virginnorefundsupportgroup @VirginAtlantic @Opodo... Where is my refund???

[laura @jerseylola3]

#virginnorefundsupportgroup give us our money back @VirginHolidays

[Helen @helenyearnshire]

@VirginHolidays Told today it would be 120 days from 11th April, despite receiving an email on the 10th June saying it would be in my account within 50 days and despite initially being told on 17th March it would be 90 days #virginnorefundsupportgroup

[Pauline Farr @paulinejfarr]

@VirginHolidays - how about refunding my holiday money, you cancelled my holiday six weeks ago, now pay me back! #virginnorefundsupportgroup

[David Lee @DavidLee668]

@LeeHaslett How about refunding the customers who have had their holidays cancelled. I’m sure they would be “thrilled” as much as you are. #MartinLewis #virginnorefundsupportgroup

[jo @jo26407624]

@VirginHolidays @richardbranson hope you’ve enjoyed your cake & champagne today . Using my holiday money to pay for it?? PAY ME MY MONEY BACK !!!!!! Maybe then I can celebrate 🎉 #virginnorefundsupportgroup

[Phil Eagle @philegl]

Good morning @VirginHolidays how about giving the 6,000 members of #virginnorefundsupportgroup their money back. Illegally withholding refunds, no communications and no customer service. Shocking @piersmorgan

[Nikki Alexander @NikkiAlex1]

#virginnorefundsupportgroup #RichardBranson #MartinLewis. Amazed at just how many of us are in limbo waiting for a refund, a response, a glimmer of hope that their refund is in hand. Hopefully Martin might make them start looking after their customers 🙏🙏🤞🤞

[jackie badger @jackiebadger5]

@VirginHolidays Upto 120 days for my refund not good enough I’m afraid. #virginnorefundsupportgroup

[Lesley Butler @LelBim18]

@VirginAtlantic @HeathrowAirport I have been waiting for my refund of £5000 since 18th March. I was told to wait 90 days and then 120days. No contact from you now. I have been a loyal customer to you for years and I am appalled at how we are being treated. Please give me my refund #virginnorefundsupportgroup

[debra fitzsimmons @debfitzy]

Get your house in order Virgin holidays .... your customer service is terrible and WHERES MY REFUND ! 😡#virginnorefundsupportgroup

[Joanne Haynes @JoJoHaynes]

#virginnorefundsupportgroup @richardbranson imagine not being able to celebrate a milestone as someone is withholding your money.
@VirginAtlantic 36 years today!
Give me my refund so I can celebrate my husbands 50th year. #virginholidays

[Dean Stone @deanstone1971]

Just joining in the thousands of others asking @VirginAtlantic when they are getting their money back. Over 60 days now. #virginnorefundsupportgroup

[Sue Walker 🏝 @SueWalker4]

#virginnorefundsupportgroup @VirginHolidays so many fantastic holidays booked through Virgin Holidays, for the last 20 years. Now one of the very many disappointed loyal customers.

[Joanne Haynes @JoJoHaynes]

#virginnorefundsupportgroup 😡
Your customer service is not something to be celebrated I could give you a list of at least 5 thousand names in this group that have raised their disappointment and dissatisfaction with you.
You should be ashamed.
Absolutely disgusting PR today

[Phil Eagle @philegl]

Using the covid pandemic to profit by not paying out refunds. Just how much interest have you made from OUR money ?? #boycottvirgin #virginnorefundsupportgroup

[Gary Reynolds @Gutbuster40]

@MartinSLewis @piersmorgan @VirginHolidays @richardbranson @VirginAtlantic @BBCWatchdog Took me 10 minutes to book and pay for my virgin holiday , so why does it take 120 days to refund it