Louise Eede

[Louise Eede @LouiseEede]

@TUIUK We are currently in Egypt and due to fly home on 27th March, our friend are being bought home by easy jet on rescue flights! Why are tui allowing theirs to stay but other airlines are bringing their passengers home ASAP?

[Louise Eede @LouiseEede]

@TUIUKPR @TUIUK @OmbudServices Goodwill gesture my arse! Our "holiday" haha! If that's what you think it was; Was in a hotel in a lock down country and you think a voucher is acceptable which you won't change to cash refund.....you shouldn't have sent us in the first place!

[Louise Eede @LouiseEede]

Hotel room not what I paid for, I've sent photographic evidence to support all complaints in emails and letters sent. I have been on hold more than 15 times trying to get through for over 2 hours with no one ever answering!
I will take this further if not dealt with within 7days

[Louise Eede @LouiseEede]

@TUIUK @OmbudServices
Flew 16.3.20 to Hurghada Egypt Was told by pilot egypt was in lockdown and UK were also closing airports! On arrival at hotel it was lockdown so couldn't enjoy "holiday"! many emails ofcomplaint sent to TUI didn't get seats paid for on flight as well as...

[Louise Eede @LouiseEede]

@HelenCo38517242 @Flight_Refunds @TUIUK I've been waiting since March we were the last flight out of Gatwick into egypt before it was put on lockdown. Should never have flown. I've sent so many emails tweets been on hold for hours at a time and nothing so feel your ANGER!

[Louise Eede @LouiseEede]

@TUIUK been on hold for over 2hrs so far and still on hold. I've sent numerous emails and no response to complaint, got credit not now waiting for cash refund which on hold for just want my complaints dealt with as well as money missing from refund!

[Louise Eede @LouiseEede]

@TUIUK still waiting for credit refund for holiday 16th March I've emailed and tweeted and called and been on hold ove 2hrs several times no answer, I've emailed complaints aswell! please help!

[Louise Eede @LouiseEede]

@TUIUK Hi @TUIUK remember me since I got my emergency flight home (Thank you by the way) I have written numerous emails calls onhold 2hrs and still no answer to my complaint and refund!

[Louise Eede @LouiseEede]

@SimonCalder I'm still waiting for my refund from March from @TUIUK I've emailed atleast 20+ times and rang and been on hold over 1 hrs or 2hrs at time multiplies and still unable to speak to somebody!

[Louise Eede @LouiseEede]

@TUIUK On flight out and still not had that refund either, we were only helped whilst on holiday by me getting the British consular in Egypt involved, now the ombudsman will be involved same as ABTA, hopefully you'll be more inclined to help and look at complaint and refund!

[Louise Eede @LouiseEede]

@TUIUK Been waiting for refund since 16th March so not 4 weeks from departure and I've also emailed your offices about the disastrous "holiday" you sent us on to a lock down hotel and next day country, then didnt try to get us home for 4 days, we were turfed out of our prepaid seat

[NHS @NHSuk]

Wash your hands more often for 20 seconds with soap and water. Or use hand sanitiser.

[Boris Johnson @BorisJohnson]

Please join me for an important update on #coronavirus #StayHomeSaveLives

[Louise Eede @LouiseEede]

@BorisJohnson alot of people slate him but I think he's handling it all brilliantly!

[Louise Eede @LouiseEede]

@vswinslade @Morrisons Can second that. Got my essentials. They were all working hard trying to keep up with demand. X

[Louise Eede @LouiseEede]

@TUIUK Glad to hear I've made some noise in head office.....maybe now you will now take notice of people who need help NOW and not those going away in MAY JUNE ONWARDS!!!

[Louise Eede @LouiseEede]

@GeoffreyDAdams

[Louise Eede @LouiseEede]

@TUIUK We are currently in Egypt and due to fly home on 27th March, our friend are being bought home by easy jet on rescue flights! Why are tui allowing theirs to stay but other airlines are bringing their passengers home ASAP?

[Louise Eede @LouiseEede]

@TUIUK Absolute bollocks tbh so your not willing to help us out here where our hotel is closing and were being moved to new hotel and expected to pay for it!
Since we arrived been on lockdown not holiday we paid for....I want a refund!

[Louise Eede @LouiseEede]

Save money with @Top_Cashback! https://t.co/U99fQK4jFX via @Top_Cashback

[Louise Eede @LouiseEede]

@TCAirlinesUK @sunflower32 Really @TCAirlinesUK were delayed in Hurghada will you be paying for the extra days parking due to this?!?