Just realized our "Al-powered" incident tool is literally just calling ChatGPT API
we use this incident management platform that heavily marketed their ai root cause analysis feature. leadership was excited about it during the sales process.
had a major outage last week. database connection pool maxed out. their ai analysis suggested we "check database connectivity" and "verify application logs."
like no shit. thanks ai.
got curious and checked their docs. found references to openai api calls. asked their support about it. they basically admitted the ai feature sends our incident context to gpt-4 with some prompts and returns the response.
we're paying extra for an ai tier that's just chatgpt with extra steps. i could literally paste the same context into claude and get better answers for free.
the actual incident management stuff works fine. channels, timelines, postmortems are solid. just annoyed we're paying a premium for "ai" that's a thin wrapper around openai.
anyone else discovering their "ai-powered"
@md_kadiwal Harsh but kinda true 😄
Building is predictable; selling, positioning, and dealing with uncertainty is the real grind.
Best founders I’ve seen either learned that fast or teamed up with someone who already had it.
@elliot_garreffa You’re not wrong, but “AI = OS” is a bit early 😄
Distribution is shifting though connectors/APIs are the new app store, and being reachable by agents is huge.
But if your core product isn’t solid, no connector will save it. AI just amplifies value, not creates it.