@dominos also, I called the store today to speak with a different manager and low and behold, the rude manager who handled my delivery last night, turns out to be the General Manager for store 515! This experience has put a bitter taste in my mouth.
@dominos I’ll take my business elsewhere! As a person who works in customer service, this is a disgrace and not a good look for your company! I do not know her name, however, you all do not have to worry about me patronizing your Clinton Township, MI Domino’s located on Garfield!
@dominos I then proceeded to tell her that it was rude and she left my pop from my order. She told me that she wasn’t going to argue with me and I had called a few times in 20 minutes and that she was hanging the phone up! If these are the kind of employees that you all have,
@dominos I called the store back to let her know that she didn’t give the driver the pop and just how rude she was for hanging up in my face when I asked for the corporate number! Her response, the conversation was over!
@dominos I have NEVER in all the years of being a customer of Dominos Pizza experienced so much disrespect and just flat out rudeness! When the driver arrived, he then told my partner that they didn’t give him the pop that we paid for and that he could go back and get the pop!
@dominos Another 10 minutes went past with no delivery driver in site. I called the store again to find out where the driver was and how far he was. Once the “manager” answered my question, I then asked her for the corporate number and she rudely said it’s online and hung up!
@dominos Around 10:40, I called the store to find out where the delivery driver was and the “manager” again answered and said he had a delivery before mine that he had just finished and was headed to deliver my pizza now.
@dominos I said ok. I was given a delivery time of 35 minutes. My order didn’t arrive for almost an hour after I placed it and they left the 2liter pop off, so the driver had to go back to the store and get the pop.
@dominos I order pizza from your different locations often and they’re always helpful with adding a coupon to save a few dollars. Secondly, I asked to speak with the manager and the young lady on the phone proceeded to say she was the manager.
@dominos I’m truly disgusted and disappointed with the service received yesterday evening at your location in Clinton Township, MI, Store 515! 1st the store manager was not very helpful with providing a coupon for my order that was placed for delivery!