[NOTICE] βΌοΈ
On August 29th, WakeOne requested Rickyβs fans to deliver his fan-made in-ear monitors by September 2nd. However, despite the successful delivery, fans have since confirmed directly with Ricky via video call that he has not yet received the in-ears. In response, the fanbase responsible for the gift contacted WakeOne on September 13th again, urging for prompt delivery, as the in-ears were intended for Ricky's upcoming world tour. After five days of no communication, WakeOne finally responded with two emails on September 19th (the day before the concert): one stating they had not received the in-ears, and another suggesting a possible mix-up with other fan gifts. Additionally, WakeOne had provided a phone number to the fan responsible for the delivery, and call records show that the number was contacted during the delivery process, proving that the in-ears were successfully delivered.
WAKEONE TREAT RICKY FAIRLY
We are asking you to let Ricky post freely on social media and PlusChat. His absence is worrying. You're limiting ZB1 visibility in social media and discouraging fans!
@ZB1_official@wakeone_offcl#WakeoneStopIgnoringRicky