Absolutely TERRIBLE customer support from @AmericanAir... you call to fix an issue, they tell you it’s fixed, gouge you for 3x the price weeks later since they failed to fix your first issue and do NOTHING to fix it. Hats off service for your Platinum members...
These flights were booked months ago and we were told the issue was fixed. Absolutely unacceptable due to the fact this was @AmericanAir fault in the first part.
Absolutely TERRIBLE customer support from @AmericanAir... you call to fix an issue, they tell you it’s fixed, gouge you for 3x the price weeks later since they failed to fix your first issue and do NOTHING to fix it. Hats off service for your Platinum members...
Friendly reminder that businesses still have the right to require masks and that still doesn’t give you the right to scream at the 16 year old kid at the door asking to to wear one.