Luca Pronzati

Chief Business Innovation Officer of #MSCCruises. Director #MSCforME the industry-leading #DigitalInnovation and #CustomerExperience Program

[Luca Pronzati @lucapronzati]

Two significant milestones for MSC Cruises. Honored to be part of such a hardworking company. https://t.co/02kjXOj28x

[Luca Pronzati @lucapronzati]

If in the 90s, someone would have told you about the #technology we use today what would have you thought?

Continue reading 👉 https://t.co/UxjufOcrDX

[Luca Pronzati @lucapronzati]

When it comes to cyber-security, emerging technologies are half the battle. Many technologies have the potential to change the world in the next 10 to 20 years.

Continue reading 👉 https://t.co/UxjufOcrDX

[Luca Pronzati @lucapronzati]

AR/VR are going again through the hype cycle. According to this report (https://t.co/jZyzuAI1qs), #AR and #VR will serve as the main ways consumers engage with #digital experiences.

Continue reading 👉 https://t.co/UxjufOcrDX

[Luca Pronzati @lucapronzati]

The Toronto skyline with Google brain logo written in fireworks.

It’s not a weird form of art but the result of one of the new tools by #Google, Imagen.
The proof that #AI will change a lot of things, and faster than we think.
⤵️
https://t.co/aMaXFWKcjU

[Luca Pronzati @lucapronzati]

The #MSCMiamiTerminal is one of our greatest challenges ahead, and we are working hard on this #project, with professionalism and passion, focusing on every #detail.

Take a look at those figures that show the #complexity of the project. Stay tuned for more!

[Luca Pronzati @lucapronzati]

The cruise industry reached almost 14million passengers in 2021. We can say that the #cruise industry is passing through the storm, sailing toward a brighter #future.

More interesting insights about the state of the cruise industry in this article ⤵️
https://t.co/4SjESVT9zt

[Luca Pronzati @lucapronzati]

Does anyone know why @BMWMotorrad CH does not reply to their customers? Don't they operate a customer service? Thank you

[Luca Pronzati @lucapronzati]

A #story is measured in chapters, a #project is measured in steps that lead to concrete results!

Read more here ⤵️
https://t.co/543Xj5iens

[Luca Pronzati @lucapronzati]

Building a strong and remarkable #experience is critical to #customersatisfaction. Establishing a relationship with customers by adding value to each step of the journey is what keeps them coming back [continue...]⤵️
https://t.co/EsWROjbDNK

[Luca Pronzati @lucapronzati]

It has been a pleasure to participate as a speaker at the Lifestyle Innovation Day in Lugano, powered by Dagorà LifeStyle Innovation Hub.

Read more here ⤵️
https://t.co/dD4Q7h36n8

[Luca Pronzati @lucapronzati]

As businesses explore the possibilities offered by ongoing advancements in #virtualreality (VR) #technology, new frontiers continue to pop up all the time when it comes to markets, #sales and #profit potential.⤵️

https://t.co/FmHEoiNKga

[Luca Pronzati @lucapronzati]

The #MSCStarshipClub is the place-to-be on board MSC Virtuosa.

Discover more here 👇https://t.co/ZHMDFEMbUD

[Luca Pronzati @lucapronzati]

It has been a pleasure to share how #MSCCruises has tackled the #digital challenges. In fact, with the launch of the Msc for Me ecosystem onboard our #smart ships [Continue reading...👇]
https://t.co/hvS6cnicEc

[Luca Pronzati @lucapronzati]

Seoul will be the first big city to be reproduced in the #Metaverse

Read more here 👇
https://t.co/kcSfHSXX6Z

[Luca Pronzati @lucapronzati]

@LandRover Thank you i just sent them.

[Luca Pronzati @lucapronzati]

Does the official Landrover guarantee effectively exist in Switzerland, or is it just a "nice to have" show off? It's definitely embarrassing for a 120k Discovery car price @LandRover

[Luca Pronzati @lucapronzati]

@LandRover Just done it! Thank you

[Luca Pronzati @lucapronzati]

Machine learning and #digitaltransformation have created a boost in the #automation of technological innovations. It is considered as a tool to have an edge in #marketing and #omnichannel.

Read more here ⤵️
https://t.co/DehozRAyoQ

[Luca Pronzati @lucapronzati]

For decades, #advertising in the #clothing #industry has been based on one solid, reliable fact, which is that the models and celebrities displaying the items were in fact wearing the physical clothes being sold.

Read more here ⤵️
https://t.co/DehozRAyoQ