@DHLGlobal@DHLGlobal I used the express delivery service from Paris to Germany after being assured that the package would arrive by September 18.On the 18th, I was informed that there might be a delay, and as of today, it still has not arrived.
@DHLGlobal@DHLGlobal I paid a substantial premium specifically for express delivery, why the service you committed to has not been fulfilled. What exactly was the express service ?
This experience has seriously undermined my trust in your service.
@FlySWISS Jennifer, even DM service does not work so far.
Your another colleague Arti
texted me, and he asked me the same question I already answerd more 10time since yesterday,and No progress.
@FlySWISS This scam group actually contacted us before anyone from your company did. Apparently, even the scammers are quicker to respond than you are.
@FlySWISS Because we were unable to check or register or"Report" my missing baggage online, (turnd out "Error")so we started calling your company yesterday evening.
Since then, we have spent a total of six or seven hours on the phone, only to be passed from one phone number to another.