It's easy to tell when you are dealing with an engaged, motivated employee - and it's easy for your customers to tell the difference, too https://t.co/EkhPf1Eeh0 via @eqjosh
We’ve become used to a shallow exchanges. “How are you? I’m fine. You?” As George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” https://t.co/ynHLnluVCe