Lucy Scott

[Lucy Scott @lucyscott31]

@BootsUK this arrived today - 1 day before it expires!

[Lucy Scott @lucyscott31]

@sainsburys is there any update as to when your app or website will be back online? If it won’t be resolved how can I cancel my order?

[Lucy Scott @lucyscott31]

@sainsburys I am trying to complete the out online shopping order but the payment screen just provides an error. I need to complete by 11pm for delivery tomorrow. How can I proceed?

[Lucy Scott @lucyscott31]

@BootsUK and to top it off I was told the refund would take 3-5 days and now got a text to say I will have to wait up to 14 days!

[Lucy Scott @lucyscott31]

@BootsUK order gone missing and all you can do is reorder but can’t confirm when will be delivered! Offered a refund but will take 5 days so now I have been out of pocket for 2weeks.I have run out so now I need to travel 17 miles, pay fuel, car park and items no longer on offer.

[Lucy Scott @lucyscott31]

@BootsUK order gone missing and all you can do is reorder but can’t confirm when will be delivered! Offered a refund but will take 5 days so now I have been out of pocket for 2weeks.I have run out so now I need to travel 17 miles, pay fuel, car park and items no longer on offer.

[Lucy Scott @lucyscott31]

@McAfee brilliant escalation process! My dad has called numerous times regarding a payment being taken with numerous escalations and guess what no response!

[Lucy Scott @lucyscott31]

@Tesco awful new process with collections. Receive an email from Tesco at 4pm informing me that from 21st September there will be no bag deliveries. Went and collected my order 2 hours later on the 18th and non of my shopping is in bags!

[Account not in use @PhilVickersLP]

Getting ready to go to work

Police advice in Lincs is “Essential Journeys Only”

Looks like another challenging day for 999 Teams, Partners and Volunteers

Take it steady - It’s just a bit of snow - We want everyone to stay safe today 👍

#ProudToBeLincs

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[Lucy Scott @lucyscott31]

@SkyUK appalling customer service! Trying to make a complaint about one of your engineers which apparently you can’t take from a non sky customer!

[Lucy Scott @lucyscott31]

@asda @AsdaServiceTeam two orders placed, both times item wrong size. Will it be third time lucky?!?!

[Lucy Scott @lucyscott31]

@Tesco is your petrol station at market rasen still closed due to technical reasons?

[Lucy Scott @lucyscott31]

@Tesco £22 bottle of port for a treat but the cork is ruined :(