Lucy Thorp

Content Manager, MR PORTER

[Lucy Thorp @lucythorp87]

@Matalan Could you follow me so I can DM?

[Lucy Thorp @lucythorp87]

@Matalan hello. There’s no pre-paid label in my parcel as suggested. Please advise

[Lucy Thorp @lucythorp87]

@WarehouseUK Hello. Looking for an update on my return - WUK101631004
Thanks

[Lucy Thorp @lucythorp87]

@swooneditions Hello. I have been referred by a friend ans clicked the link but there’s nowhere to add the code/name of ref anywhere at checkout!?

[Lucy Thorp @lucythorp87]

@TopshopHelp How many messages do I need to send before someone replies to my message. I have been waiting for a refund since mid December!

[Lucy Thorp @lucythorp87]

@TopshopHelp hello. I am still waiting for my refund and no one is replying to my messages. I returned my order on 18 December.

[Lucy Thorp @lucythorp87]

@TopshopHelp please respond to my DM.

[Lucy Thorp @lucythorp87]

@TopshopHelp hello. I am still waiting for my refund from the order I returned on 18 December! How t would be great if you could reply to my DMs.

[Lucy Thorp @lucythorp87]

@TopshopHelp please could someone reply to my DM?

[Lucy Thorp @lucythorp87]

@ArdenUK hello! My mum would like another of these but there’s no product code. Can you advise?

[Lucy Thorp @lucythorp87]

@RequestABet can I request the odds on Jack Grealish to be MOTM for England against Belgium tonight? #RequestABet

[Lucy Thorp @lucythorp87]

@ZARA_Care hello. Have you extended your returns for gifts to January? What is your policy please?

[Lucy Thorp @lucythorp87]

@thetrainline Hello. I tweeted before this and didn’t get a response. Need to know if I can claim a refund please

[Lucy Thorp @lucythorp87]

@thetrainline hello. Am I able to claim a full refund for a ticket as unable to travel due to Tier restrictions? Thank you

[Lucy Thorp @lucythorp87]

@thameswater The water is now back on, but when will the pressure we back to normal?!

[Lucy Thorp @lucythorp87]

@RalfLittle @paul3watson Bzzzzzz

[Lucy Thorp @lucythorp87]

@RalfLittle Nice profile pic 🤪🚁

[NHS England @NHSEngland]

Our @CNOEngland Ruth May is joined by some familiar faces to say a very big #ThankYouNHS to all of the incredible staff, carers and volunteers across health and care. 💙 #COVID19 #ThankYouThursday #OurNHSPeople

[Lucy Thorp @lucythorp87]

@jlandpcustserv Hello. I’ve send a direct message over. Thanks

[Lucy Thorp @lucythorp87]

@Hull_Trains What do you mean? Just spoken to someone and they said it’s starting at Doncaster at 13:25

[Lucy Thorp @lucythorp87]

@Hull_Trains hello. On the 12:33 from Hull with a small baby. Which direct service can I get on? Thanks