Luisa Andreína

Communication advisor.
Public diplomacy.
Activista por la democracia y la defensa de los derechos humanos.
🇻🇪

[Luisa Andreína @luisandreina]

"There's only one corner of the universe you can be certain of improving, and that's your own self" #AldousHuxley

[Luisa Andreína @luisandreina]

@askryanair Automatic messages from the DM are not very helpful. Before writing this long Thread I tried to communicate through that way

[Luisa Andreína @luisandreina]

@askryanair We request a refund of €124 as the RyanAir online system prevented us from checking in for our flight.
We tried to do the check-in for our flight FR1197 (reservation XD55VQ) from Brussels-Charleroi to Athens from 11 pm on November 15 without success.

[Luisa Andreína @luisandreina]

We request the return of the charges that are unfairly and abusively applied to us (2 x €55 + 2 x €7 = €124) due to the malfunction of the online platform and the app, the overselling of the flight and the bad management and poor customer service at Charleroi airport.

[Luisa Andreína @luisandreina]

we could have talked to from the beginning). The name of this person is Antonio. He told us that there had been something to do before paying, but that since we had paid, nothing could be done.

[Luisa Andreína @luisandreina]

@Ryanair app not working!!!! I can't do my check in!!!!!

[Luisa Andreína @luisandreina]

@AviQuijada Sadly it is so. I live it.