@megabusuk@megabusuk I don’t have a case ref — this is a cancellation on my booking. I’ve DM’d my booking ref + ticket number. Please confirm full refund including booking fee, a case/complaint reference, and the refund timeline today.
@megabusuk This is unacceptable. Booking Ref 22621220 has been cancelled/changed for 22/12/2025 and 27/12/2025. I booked well in advance and I need travel on those dates (times flexible). I’ve emailed [email protected] — DM me now so this can be fixed today.
@megabusuk@megabusuk Thanks Emma. Refund noted, but I still need to get to Manchester on my original dates. Please confirm whether Megabus can reroute/rebook me on an alternative service. If not, I’ll face higher-cost travel—what will Megabus cover? Please share a case ref.
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Totally disappointing with the way @MySamsonite treated me.
They didn't get my case to me in the time they advertised.
I was on tour with a high profile artist playing the main stage @glastonbury .
I had to leave half my clothes in another town.😡😡😡
This is not good enough.