For those playing along at home
After months of silence from @SurgeBet I still have not received any communication whatsoever, I finally have my day in court.
February 5th, 2026 - NT Racing & Wagering Tribunal
What happened:
✅ Won $88,296 on Pakenham Quaddie
✅ Bet confirmed as “WON”❌ Payout reversed to $18,742 12 hours later
❌ No explanation, no notification, nothing
I even had a personal friend who knew people at SurgeBet try to sort it out. They wouldn’t respond to him either.
This isn’t just about me - it’s about every punter who trusts that when a bookmaker says you’ve won, you’ve actually won.
⚠️
I’m urging everyone to steer clear of SurgeBet and all Amused Group platforms.
The racing community deserves better than this.
#SurgeBet #PuntersRights #BettingDispute
3 months. Zero contact. $69k taken back 12hrs later.
Feb 5th, @SurgeBet finally has to explain themselves.
RT if you think confirmed winning bets should actually mean something
For those playing along at home
After months of silence from @SurgeBet I still have not received any communication whatsoever, I finally have my day in court.
February 5th, 2026 - NT Racing & Wagering Tribunal
What happened:
✅ Won $88,296 on Pakenham Quaddie
✅ Bet confirmed as “WON”❌ Payout reversed to $18,742 12 hours later
❌ No explanation, no notification, nothing
I even had a personal friend who knew people at SurgeBet try to sort it out. They wouldn’t respond to him either.
This isn’t just about me - it’s about every punter who trusts that when a bookmaker says you’ve won, you’ve actually won.
⚠️
I’m urging everyone to steer clear of SurgeBet and all Amused Group platforms.
The racing community deserves better than this.
#SurgeBet #PuntersRights #BettingDispute
@Frestonia@JamesSanto18@bookiewatchdog@SurgeAus That is what they did but they won’t tell me that or show me the pool they paid me from, they also paid out the full vic tote which is what the bet was placed under and accepted my withdrawal then reversed the funds 12 hours later with no communication and still none.
@JamesSanto18@bookiewatchdog@SurgeAus They have ignored me since October no response no phone call nothing, Customer service isn’t a thing at @SurgeAus they just hope you’ll give up and go away
@JamesSanto18@bookiewatchdog@SurgeAus I’ve asked that question multiple times in emails and phone calls I still don’t know what tote I got paid from or how it was calculated, I was originally paid the vic tote which is what the bet was placed under til they decided to take it back.
@bookiewatchdog@SurgeAus@bookiewatchdog hearing was on 6th of February haven’t heard a thing since the day prior, been told a decision could take up to 2 years
Been contacted by a Sydney law firm in the meantime who want to take the matter further pending the commissions findings.