@CurrySonata@WW_devteam@Wuthering_Waves Alright, so first of all the account isn't bought, she's been playing since beta and it's one of the few games she likes to play.
Secondly this is not a burner account, my username is the same as my YouTube channel, this is a topic I have talked about on my discord server too
@gamemstr00@WW_devteam@Wuthering_Waves I was actually referring to the fact that we kept asking an estimated time to contact them again, and they kept repeating they didn't know like a broken disk lol
@J0hnTw1tt3r@WW_devteam@Wuthering_Waves don't apologize, I understand a lot of people lie about their ban, but sadly this is actually a false ban, I hope they do unban her
@HakuOurou9082@WW_devteam@Wuthering_Waves oh I'm sorry, I didn't know a poor little multi-million dollar company can't afford customer support for their hundreds of thousands of players.
@kivawing45@WW_devteam@Wuthering_Waves I hope so too, cause genuinely, my gf doesn't even know how to pirate a game, she's been playing since the beta and it's just weird that this would happen so randomly.
I just want them to really look into it instead of brushing it off
@kivawing45@WW_devteam@Wuthering_Waves I've been recording the chats, but it's mostly them just saying they are investigating (only after the 6th time we contacted them) and they can't provide a time when the results will be ready
My girlfriend's Wuthering Waves account was banned for 10 years, and Kuro Games refuses to explain why
I'm posting this because I genuinely don't know what else to do.