Live Chat Care

[Live Chat Care @LumoTrain]

@chriscollins462 Hello there.Thank you for contacting us.

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[Christopher Collins @chriscollins462]

@calumjmack @LumoTravel Outprice even CrossCountry.

They also think passengers dislike Lumo's capacity issues and the busy feel onboard. Everyone gets a seat however so that's very nitpicky imo.

It can be a tad annoying upon boarding but after you're sat down it don't matter.

[Amanda Slater @AmandaS73456891]

@LumoTravel Can I travel on any other operator?

[Live Chat Care @LumoTrain]

@AmandaS73456891 Hello there.Thank you for contacting us.

We really apologise Regarding your issue, we would like to look on it for further assistance and quickly Response,Kindly Share the following information via a Dm ;

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[Live Chat Care @LumoTrain]

@DamianTrow87502 Hello there.Thank you for contacting us.

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[Daaemo @DamianTrow87502]

@LumoTravel I've recently started following you, thinking about services from Whifflet. Every single one of your Tweets is about some service late or cancelled for one reason or another....why on earth should anyone use your train service?

[Live Chat Care @LumoTrain]

@mike_travel00 Hello there.Thank you for contacting us.

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[Live Chat Care @LumoTrain]

@arkle1964 Hello there.Thank you for contacting us.

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[Horse racing racecards, history and course visits @arkle1964]

@LumoTravel Your website keeps up with "Session expired" on both a computer and a phone. I've ended up buying tickets for your trains from another company. Perhaps sort your website out?

[Live Chat Care @LumoTrain]

@chriscollins462 Hello there.Thank you for contacting us.

We really apologise Regarding your issue, we would like to look on it for further assistance and quickly Response,Kindly Share the following information via a Dm ;

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Thank You.

[Christopher Collins @chriscollins462]

@iam_me31244 @LumoTravel Mandatory, to make sure that while yes the train is busy everyone is able to sit down.

If you're left standing on a Lumo service (when there's no distruption), you've intentionally booked a service with no seats avaliable. They make you aware of that before payment.

[Marcus @mark395625]

@Guard_Amos @LumoTravel @AvantiWestCoast Just a shame not allowing Priv tickets yet...

[Live Chat Care @LumoTrain]

@iam_me31244 Hello there.Thank you for contacting us.

We really apologise Regarding your issue, we would like to look on it for further assistance and quickly Response,Kindly Share the following information via a Dm ;

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Thank You.

[iam me @iam_me31244]

@Guard_Amos @LumoTravel @AvantiWestCoast I find them awful.

[Live Chat Care @LumoTrain]

@barrie_liz Hi,sorry for inconvenience caused by our recent team, Kindly follow back and Share the following information for quick assistance please,
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Thank you,

[Liz barrie @barrie_liz]

@LumoTravel Good Afternoon I’m trying to sort some reservations for travel in April but not had a response to my DMs can you help please