@AskCapitalOne Oh, oh! So you CAN contact the “back office” and “10 business days” is really BS. Lol. Yall are frauds. I just wanted reimbursement for the late fees and returned check fees and credit dive due to YOUR screw up. What a crazy concept.
@AskCapitalOne Sooooooooo, I received an email stating customers had been taken care of… I’m a customer… I haven’t been taken care of. 🥲 Y’all are so great.
@AskCapitalOne@kelliarduini22 & Wait 45 days for dispute / claim to be reviewed. If processed correctly, or you’ll receive multiple denial emails & have to resubmit. Meanwhile, additional late fees with interest accruing.
@AskCapitalOne@CapitalOne So, is anyone else ready to file suit?
They aren’t handling the situation. They’re trying to pacify, but there is no solution. So, debt will increase, credit scores will continue to decrease. & No solution.. Wow.
@AskCapitalOne Hi. Just curious - where is my paycheck? I’m charging interest plus a f**k you fee.
How are people supposed to afford to live? Feed their kids? Pets? Late fees? Returned check fees? Pay for work missed due to no gas? What about credit scores? Hello?
@AskCapitalOne Actively? You guys keep sending emails about automatic payments being declined, are you going to look at all of those transactions and make it right, including late fees? What do I do about childcare since that wasn’t able to be paid? Electricity? Car insurance? Groceries? Gross.
The older you get, the more you see someone's lack of effort as their lack of interest in you, someone's lack of interaction as their lack of resonance with you, and someone's lack of response as your lack of importance to them regardless of what they tell you.