Luxury Escapes

The World's Best Holidays - beautiful holidays with bonus inclusions and extras

[Luxury Escapes @Lux_Escapes]

@GailCoastie Feel free to send us an email via [email protected]

[Luxury Escapes @Lux_Escapes]

@the1smd We're sorry to hear this. Our team are currently experiencing a busy period but are trying their best to get back to everyone as quickly as possible.

Please send us a message via the inbox with your contact details and we will have the team call you ASAP.

[Luxury Escapes @Lux_Escapes]

@antonee15 Hi Tony, we're sorry to hear this. It's certainly not the experience we would expect our customers to have with our support team. Can you please inbox us with your contact and booking details so we can investigate your case?

[Luxury Escapes @Lux_Escapes]

@MISS_VCG Unfortunately we are unable to Victoria. Another way to get in touch with us is to message us on Facebook or contact our support team on 1300 88 99 00 (option 2) or email [email protected]

[Luxury Escapes @Lux_Escapes]

@lawzone Hi Ben, we're sorry to hear of the issues you have experienced getting through to our team.

Can you please send us a message with your booking and contact details? We will then escalate this urgently.

Thank you,
Luxury Escapes

[Luxury Escapes @Lux_Escapes]

@arby1983 Please send us a message with booking and contact details so we can follow this up.

Thanks,
LE

[Luxury Escapes @Lux_Escapes]

@Nalanyihe Would you be able to send us a DM with info (name of the sales agent and your details) and we will help get you in touch with the correct team

[Luxury Escapes @Lux_Escapes]

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[Luxury Escapes @Lux_Escapes]

@moutreach1 Hi team, are you able to send us a DM with details on what you were after and we can help you out

[Luxury Escapes @Lux_Escapes]

@3lmann38709 Unfortunately the hotel did not provide the same information but our support team are currently trying again with them.

Our support team will be in touch as soon as possible once they have further information.

We apologise for the inconvenience caused by this process.

[Luxury Escapes @Lux_Escapes]

@3lmann38709 Thank you. We can see that the team have tried to secure a refund for you but the hotel have denied this.

Our team have advised that we can help you make a claim through your travel insurance but we will also ask them to contact you again to discuss this with you.

[Luxury Escapes @Lux_Escapes]

@whiteside_lucy Hi Lucy, we're so sorry to hear you have had this experience and have urgently escalated your case and asked the team to get in touch with you as soon as possible.

[Luxury Escapes @Lux_Escapes]

@jontatesteel @lux_schwab We're sorry you've had a disappointing experience. Please send us further details via DM so we can look into it and help sort it out for you. Kind regards, LE

[Luxury Escapes @Lux_Escapes]

@leave78806249 @Studio10au @camerondaddo @leave78806249 Thanks for choosing Luxury Escapes! Thrilled you had a great trip with Lidia. Morocco's rich culture is worth every step 🚶‍♂️🚶‍♀️

[Luxury Escapes @Lux_Escapes]

@Michael10441716 Thanks! We'll reply directly.

[Luxury Escapes @Lux_Escapes]

@muminabluebox Oh no we're sorry to hear this! Please send your details via DM so we can look into this asap. Kind regards, LE

[Luxury Escapes @Lux_Escapes]

@jontatesteel Hi Jon, thank you for reaching out. This has been urgently escalated to our Tours Support team who will reach out asap. Kind Regards, LE