Lynn Macfarlane

[Lynn Macfarlane @LynnMac28]

@bbcalba what is the coverage of Bella this year??? Shocking no live ccoverage 🥹🤔😔

[Lynn Macfarlane @LynnMac28]

@Morrisons DM sent

[Lynn Macfarlane @LynnMac28]

@Morrisons Hi, please can someone confirm that a medium salad box, Walkers Max Steak crisps and Diet Irn Bru should be a meal deal? Purchased in Inverness and on checking receipt been charged full price for all 3 items.
Thanks

[Lynn Macfarlane @LynnMac28]

@Ramsay_SV Do we have an after photo???

[Lynn Macfarlane @LynnMac28]

@jamouse21 @LNER Thanks Jamie, got it to with via Chrome.....10 entries into comp so not likely to get be anything 🤣

[Lynn Macfarlane @LynnMac28]

@LNER 👋, not sure if I'm being a bit dim, on the app it says to claim gift for perks being 5, however I click to claim gift and nothing happens, the screen just stays the same with the parcel showing but doesn't reveal anything??

[Lynn Macfarlane @LynnMac28]

@LNER So unless you pay for 1st class you get less service North of Newcastle.....good to know and will remember that.....been in 1st class and not sure why two crew members required there but hey ho, you're still miles better than Scotrail!!

[Lynn Macfarlane @LynnMac28]

@LNER what is the point of Eat at Seat on Highland Chieftan service when it is never operational for most of journey? Not once when I've used the service Southbound is it operational before Newcastle and Northbound it is never operational after Newcastle.

[Lynn Macfarlane @LynnMac28]

@LNER The on board announcements since kings cross have been awful, the automated ones have been fine but anything crew have said has been inaudible. I still would like to know why the train manager and other crew cannot assist, what exactly do they do other than check tickets?

[Lynn Macfarlane @LynnMac28]

@LNER Train manager might say that but person on cafe bar pre Waverley told me nope it won't be on as he's on his own. So basically less service because we live where we live.....what's the train manager and other crew doing between Perth and Inverness 🤔

[Lynn Macfarlane @LynnMac28]

@LNER Thanks Charlene

[Lynn Macfarlane @LynnMac28]

@LNER I'm sitting on the train right now from kings cross to Inverness hence the query, eat at seat available to Newcastle and then nothing after that

[Lynn Macfarlane @LynnMac28]

@LNER I know there is a crew change at Newcastle, my point is everytime I've been on this service it has not been available for during Newcastle to Inverness (or reverse) part of journey which is the longer part, why is that?

[Lynn Macfarlane @LynnMac28]

@British_Airways Thanks Imogen, do you mean they can advise reason for change of original time post travel?? What I would like clarified is that the flight is scheduled to go at 0855 and that ATC closures have not been scheduled during our departure time which would cause additional delay?

[Lynn Macfarlane @LynnMac28]

@British_Airways please can someone explain why my 0755 flight Inverness to Heathrow on Fri 1st May was changed to 0815 and now 0855? I have a eurostar connection which we had more than sufficient time to connect with that will now be tight, will you cover cost of train change?

[Lynn Macfarlane @LynnMac28]

@British_Airways Thanks, can you clarify that the operational reason is ATC issues at Inverness? Airport guidance just posted from them is to contact airline so can you confirm the now 0855 will depart as scheduled with no further impact from ATC services being closed?

[Lynn Macfarlane @LynnMac28]

@British_Airways Appreciate S
subject to change....I want to know the reason why my flight has been changed rather than spouting legislation? As a paying customer I'm entitled to know why I'm not getting what I paid for

[Lynn Macfarlane @LynnMac28]

@Tesco Still awaiting reply to the DM you demanded????

[Lynn Macfarlane @LynnMac28]

@Tesco Hi, can I ask if I am able to use a "One 4 all" gift card as part it full payment against products in Tesco stores? I'm getting conflicting information online so thought would check directly. Thanks

[Lynn Macfarlane @LynnMac28]

@Eurostar DM sent, thanks

[Lynn Macfarlane @LynnMac28]

@Eurostar We are due to travel on Friday from St Pancras to Paris. We are flying from Scotland to Heathrow prior to getting train however our flight keeps getting pushed back and we are concerned we may miss our train. If this happens would we be put on next available train?

[Lynn Macfarlane @LynnMac28]

@Tesco I'm still awaiting a reply to my DM?!? What's point in demanding a DM when you don't respond. This is a simple yes/no question

[Lynn Macfarlane @LynnMac28]

@Tesco DM sent to get answer to yes/no question, totally not necessary!