@AbdulJa74211026@urpay_sa@urpay_care I got news for you, it seems they are having a general technical issue with transfers, let's hope they fix it soon
If you are considering banking services, don't even think about @urpay_sa! always down on Fridays for "maintenance" without notifying their customers, late transfers that takes up to 1 month to transfer (my transfer is 1 week late so far) and useless phone support @urpay_care
@AbdulJa74211026@urpay_sa@urpay_care you tried contacting SAMA? also, i would advice you to remove sensitive data from the posts you shared on twitter like your Iqama ID and the ticket and transaction details, these information are very sensitive and could be harmful to share them
@AbdulJa74211026@urpay_sa@urpay_care https://t.co/UQcZwsg08W
Here is the link of SAMA, it is a governmental institute to manage all saudi banks. report your case to them
@AbdulJa74211026@urpay_sa@urpay_care same reply from the phone support, "We escalated your case, thank you for calling!". escalation will reach the moon soon 😂.
Have you considered ministry of commerce? they for sure will make them finish your request faster