@vinted very dissatisfied with your “support” when I received an item that was damaged in transit! Sooo unhelpful! Surely something can be done because wtf
@UNIQLO_UK I returned an online order and was only refunded for 1 of 4 items! Your customer service is basically saying “tough sh*t” - wth Uniqlo?!?! My confidence in shopping with you is destroyed! Can’t believe I’ve been conned this way!
@opodo Just booked flights with you but it seems I can only purchase checked/hold luggage at the airport on the day? Is that right? I would prefer to do it online in advance.
@ASOS_HeretoHelp created a return but want to cancel it and choose somewhere else because the nearest Hermes machine to me is broken. How can I do that?
Ordered a wardrobe from @marksandspencer 6 weeks ago. Eagerly await delivery today to find this instead! It was meant to be assembled too, but the men had no knowledge of that! Called customer service but was only offered a £20 voucher which doesn’t cover the inconvenience tbh
@Ocado I probably have 100 of your plastic bags that I haven’t been able to return since you’ve paused the recycling scheme. Will you be resuming any time soon? They’re taking up so much space in the cupboard but seems like such a waste to throw them away...
Just saw @SimonAmstell on the tube but thought it would be weird to tell him that I love him and miss him on Buzzcocks... So decided to tweet it instead, which isn’t weird at all.
@madedotcom delivery by @DPD_UK now 3 days late and counting, with no reassurance of when it will arrive 😓 Love Made’s stuff but after this experience I’d think twice about ordering from there again!