Dave Ellis

[Dave Ellis @m7dje]

@EastMidRailway unused tickets following death of parent.
Widowed mum in loss of nearly £600 worth of unused rail tickets as unable to travel.
EMR decline to refund as they have a strict 28day refund policy.
Come on EMR - show some consideration!

[Dave Ellis @m7dje]

@ryangelder2024 @AskServiced2zo @lastminute_com Good luck - we have been offered £10 per day x 3 days loss of holiday through 35 deg heat and no ac ….. last minute have dreadful
Service as do the @HyattConcierge group @Hyatt

[Dave Ellis @m7dje]

@lastminute_com ruined holiday for 2 adults and 2 young children.
£10 per person offered for 3 day of 33 deg heat and no Ac - come
On @lastminute_com @HyattConcierge be reasonable!

[Dave Ellis @m7dje]

@lastminute_com ruined holiday for 2 adults and 2 young children.
£10 per person offered for 3 day of 33 deg heat and no Ac - come
On @lastminute_com @HyattConcierge be reasonable!

[Dave Ellis @m7dje]

@HyattConcierge @Hyatt still no contact re complaint…. Arrived home 15/8? What’s going on ?
£10 per person for each day of ruined holiday is not enough from a £3k stay. @aluasuites fuerteventura.

[Dave Ellis @m7dje]

Update - offered £10 per person?, per day for 3 days spoilt hol through faulty AC at Alua Suites Hyatt - Fuerteventura - 14.87 billion profit last year -! Come on @HyattConcierge @Hyatt

[Dave Ellis @m7dje]

@lastminute_com 3 days no sleep on holiday with no air con working. Poor customer service from staff at Alua suites, Fuerteventura. 32 deg in room, mattress on the floor? £8 euro per person offered per day as compensation against a £3000 holiday. Come on @Hyatt @HyattConcierge

[Dave Ellis @m7dje]

@lastminute_com 3 days no sleep on holiday with no air con working. Poor customer service from staff at Alua suites, Fuerteventura. 32 deg in room, mattress on the floor? £8 euro per person offered per day as compensation against a £3000 holiday. Come on @Hyatt @HyattConcierge

[Dave Ellis @m7dje]

@HyattConcierge @Hyatt - still no update from case?
Ruined holiday.. no ac in 32 deg heat for 3 days. Offered £10 per person per day for issue. Young kids has sleepless nights and knock on effect. Come on Hyatt. Net worth excess £14.87 billion! You can do better !!

[Dave Ellis @m7dje]

@HyattConcierge @Hyatt - still no update from case?
Ruined holiday.. no ac in 32 deg heat for 3 days. Offered £10 per person per day for issue. Young kids has sleepless nights and knock on effect. Come on Hyatt. Net worth excess £14.87 billion! You can do better !!

[Dave Ellis @m7dje]

@Hyatt @hyatt - stayed at Alua Suites fuetuventura 8-15 August - booking ref - 3277854877. Junior Suite.

[Dave Ellis @m7dje]

@Hyatt - no air con in hotel… Alua suites fuerteventura - staff lie to your face. Awful holiday so far - please help.
Wouldn’t rate service any
More than 3 of 10 at the moment.
#holidayrunined, #hyatt

[Dave Ellis @m7dje]

@Hyatt @HyattConcierge - Alua suites fuertuventura - suite room no ac. Fobbed off by staff. Dreadful service ! Please help…
#awfulstarttoholoday

[Dave Ellis @m7dje]

@Hyatt @HyattConcierge - arrived Alua suite resort to no working Ac in room 27 deg plus inside. Hotel staff fobbing us off saying next manager dealing, next manager problem. Excuse after excuse. After flight delays this is sadly not what I needed to start a much needed break..

[Dave Ellis @m7dje]

@HqHelpSupport I have done this but you read the message and then don’t get in touch!

[Dave Ellis @m7dje]

@EastMidRailway
unused tickets following death of parent.
Widowed mum in loss of nearly £600 worth of unused rail tickets as unable to travel.
EMR decline to refund as they have a strict 28day refund policy.
Come on EMR - show some consideration!

[Dave Ellis @m7dje]

@Hoover_UK @HaierEurope
Hoover_UK fire damage due to faulty dryer in Jan25. Hoover advise no warranty in place for product. Engineer sent out and faulty product diagnosed. New dryer sent out worth twice the price of old one within 48hrs.
Hoover now denying fault. Advice?

[Dave Ellis @m7dje]

@Hoover_UK fire damage due to faulty dryer in Jan25. Hoover advise no warranty in place for product. Engineer sent out and faulty product diagnosed. New dryer sent out worth twice the price of old one within 48hrs.
Hoover now denying fault. What’s going on here?

[Dave Ellis @m7dje]

@EastMidRailway unused tickets following death of parent.
Widowed mum in loss of nearly £600 worth of unused rail tickets as unable to travel.
EMR decline to refund as they have a strict 28day refund policy.
Come on EMR - show some consideration!

[Dave Ellis @m7dje]

@Hoover_UK fire damage due to faulty dryer in Jan25. Hoover advise no warranty in place for product. Engineer sent out and faulty product diagnosed. New dryer sent out worth twice the price of old one within 48hrs.
Hoover now denying fault. What’s going on here?

[Dave Ellis @m7dje]

@EastMidRailway unused tickets following death of parent.
Widowed mum in loss of nearly £600 worth of unused rail tickets as unable to travel.
EMR decline to refund as they have a strict 28day refund policy.
Come on EMR - show some consideration!