@firstcryindia Defective product return approved on 3rd Aug for Order 34004329NGBF2BCD30 (₹328), yet 17 days of false courier tracking (Shadowfax & Delhivery), arbitrary app cancellations, and refusal of direct source refund.
@firstcryindia The problem is you are not giving me any time line when it will resolve. Every time I complaint you said wait, you can't ask me to wait indefinitely. It is mental harrassment. On Monday I will definitely approach the national consumer helpline.
@firstcryindia At 5.37 pm I got the mail from your customer support team in reply to my formal notice, it says courier is out for pickup today. On courier site last update was on Thursday nothing today. One more proof how you deceive a customer.
@firstcryindia@shadowfax_in If you can't deliver why didn't you told FirstCry. Why this fraudulent tactics to blame others for your mistakes. I am FirstCry customer not yours otherwise I would have taken you to consumer court for this. I will hold @firstcryindia responsible for it.
My order id is 34004329NGBF2BCD30. Return was approved on 3rd August and was supposed to picked up by 7th August but there was no pickup and now there is massage in app that we are working with our partner so please clarify when it will be picked up
@firstcryindia
@firstcryindia@shadowfax_in First @shadowfax_in representative told me that rider called you 2 times, I told you to show me call logs because he didn't call me. When you include me in conference call with your local manager he didn't provide any proof and give evasive answers.
@firstcryindia The return of defective product of order no. 34004329NGBF2BCD30 was approved on 3rd August but no pickup yet. I have sent formal notice to your email address [email protected] from the registered email address.
@firstcryindia@shadowfax_in Change your courier partner and resolve this or I will escalate this to national consumer helpline and ask for appropriate compensation for wasting my time
@firstcryindia It's a week and no pickup. Yesterday your representative called and assured we will assign new courier partner and product will be picked up, but nothing changed. This seems delaying tactics to stall return of the defective item.
@AlongImna But it shouldn't be free, rest of us indian should give back the love to people of nagaland, as we always get love from them when we visit them.
I have ordered Korean kimchi wooper. At burger king at vaishnodevi circle Ahmedabad 382421.But there was no kimchi in it. When I ask where is kimchi they just add lettuce with sauce at top.
@burgerkingindia